Avaya Business Communications Manager 5.0 - Configuration - System Manual de usuario descargar pdf (Pagina 139)

BCM 5.0 expansion unit testing 139

Nortel Business Communications Manager 5.0

Configuration — System

NN40170-501 02.04 Standard

September 2009

Procedure steps

Step Action

1 Check that the expansion port is connected to the proper connector.

2 Check the wiring to the MBM.

Make sure that the cables are properly seated and are connected to

the correct ports with proper LED indications.

3 Check that the switches on the MBM are all set to on.

If the MBM is a GASM or GATM, all the switches on the right are not

on. To check the MBM switches, you must remove the MBM from the

expansion unit.

4 Perform a firmware download to ensure that the correct version is

loaded on the ASM/GASM or GATM unit.

5 Use Business Element Manager or Telset Administration to check

the programming for the lines or extensions connected to the MBM.

6 Reboot the system to ensure that the BCM450 main unit functions

correctly.

7 If the programming is incorrect, use the Backup and Restore Utility to

load a recent backup of system programming. If a recent backup is

not available, correct the programming using Business Element

Manager or the Telephone Administration feature.

--End--

Troubleshooting the expansion unit for BCM50

Troubleshoot the BCM50 expansion unit if the expansion unit is not

functioning properly.

Prerequisites

• Test the BCM50 expansion unit for proper functionality. For more

information, see Testing the expansion unit or expansion cabinet for BCM

5.0 (page 138).

Procedure steps

Step Action

1 Check that the correct keycode has been entered for the expansion

unit.

2 Check that the expansion port is connected to the proper connector.

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Avaya Business Communications Manager 5.0 - Configuration - System Manual de usuario Pagina 139