
Avaya Video Conferencing Manager Deployment Guide 97
• Data folders from a previous, removed PostgreSQL installation exist and the Avaya
Video Conferencing Manager installation program cannot delete them. Delete the
folders and then run the Avaya Video Conferencing Manager installation program.
• During a new installation of Avaya Video Conferencing Manager, an installation of
OpenLDAP or PostgreSQL already exists. Remove the existing OpenLDAP or
PostgreSQL installation and then run the Avaya Video Conferencing Manager
installation program.
• Insufficient free disk space exists. Make available at least 500MB of free disk space on
the server and then run the Avaya Video Conferencing Manager installation program.
• The upgrade process does not support the current Avaya Video Conferencing Manager
installation.
Status Messages Require Additional Action
During an installation of Avaya Video Conferencing Manager, the following status messages
may appear.
Status Message Cause and Resolution
Could not access
VBScript runtime for
custom action <name of
custom action>.
The Windows Scripting Host (WSH) is needed to run a
VBScript custom action during the installation, but the WSH is
not installed on the target machine.
Follow the instructions for downloading and installing
Microsoft Windows Script 5.6 at:
http://www.microsoft.com/downloads/details.a
spx?familyid=C717D943-7E4B-4622-86EB-95A
22B832CAA&displaylang=en
Failed to update Avaya
Video Conferencing
Manager database with
LDAP information.
Configuration of the LDAP database failed due to errors
encountered during the installation of the database.
The process cannot
access the file <path
and file name of
OpenLDAP file>
because it is being used
by another process.
This message may appear after you click Configure LDAP
during the installation process.
Access Start->Control Panel->Administrative
Tools->Services and stop the OpenLDAP Directory Service.
Continue the installation by clicking Configure LDAP.
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