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26 Avaya Video Conferencing Manager Deployment Guide
• If OpenSSL exists on the server, ensure that the version is 0.9.7 or later or delete the
LIBEAY32.dll and SSLEAY32.dll files (located in the C:\windows\system32 folder). The
Avaya Video Conferencing Manager installation program installs a compatible version of
these files if OpenSSL does not exist on the server.
Caution: If the Avaya Video Conferencing Manager installation program detects an
earlier version of OpenSSL, an error message appears indicating that you must delete
the LIBEAY32.dll and SSLEAY32.dll files. When you click OK in the message dialog box
and then click Next in the installation dialog box, the installation program quits. You must
then delete the LIBEAY32.dll and SSLEAY32.dll files and uninstall Avaya Video
Conferencing Manager using the steps in “Removing Avaya Video Conferencing
Manager” on page 99. You cannot continue the upgrade or return your existing Avaya
Video Conferencing Manager installation to its previous state without uninstalling Avaya
Video Conferencing Manager, reinstalling the previous version and restoring its
database from a backup. If you are upgrading your Avaya Video Conferencing Manager
installation, ensure you do not have an incompatible version of OpenSSL on the
computer on which Avaya Video Conferencing Manager is installed before you perform
the upgrade.
Performing an Upgrade
Before performing an upgrade, ensure that you complete all tasks in “Upgrade
Prerequisites” on page 25.
To upgrade from a previous version of Avaya Video Conferencing Manager, follow these
steps:
1. On the Avaya Video Conferencing Manager distribution media, double-click setup.exe.
The program automatically detects an existing Avaya Video Conferencing Manager
installation that is eligible for an upgrade.
2. When prompted to continue with the upgrade, click Next.
3. Click Next.
4. Click Finish.
5. Restart your server to ensure that the changes take effect.
Note: To integrate Microsoft Exchange/Outlook scheduling with Avaya Video
Conferencing Manager, refer to the instructions in “Configuring Microsoft Exchange
Server” on page 36.
- Deployment Guide 1
- Documentation disclaimer 2
- Link disclaimer 2
- Warranty 2
- Licenses 2
- About this Guide 5
- Deployment 5
- Deployment Overview 6
- Preparing Your Environment 12
- Planning for Users 12
- Configuring Alarms 12
- Software 14
- Hardware 15
- Client Support 17
- Data Storage 18
- Installing Windows Components 20
- Upgrade Prerequisites 25
- Performing an Upgrade 26
- Configuring Your Environment 27
- Obtaining the License Key 28
- Discovering Devices 31
- Managing User Accounts 40
- Adding a User Account 41
- Modifying a User Account 42
- Deleting a User Account 42
- Managing Devices 43
- Status Icons 45
- Displaying Devices 46
- Adding a New External Device 48
- Refreshing Device Information 49
- Sending a Message to a Device 57
- Managing Device Passwords 58
- Rebooting a Device 59
- Deleting a Device 60
- Managing Device Alarms 63
- Upgrading Devices 65
- Backing up a Device 68
- Using Cascading MCUs 79
- Viewing a Call in Progress 81
- Generating Reports 87
- Application Settings 89
- Alarms Configuration 90
- Database Management 90
- Billing Information 91
- Conference Settings 91
- Email Settings 92
- LDAP Settings 93
- Northbound Settings 94
- Microsoft Exchange Settings 95
- Exporting Page Views 97
- Firewall Issues 97
- 22B832CAA&displaylang=en 98
- Device Status Not Updating 99
- Login Issues 99
- Appendix A: User Role Access 102
- Avaya (Continued) 115
- Polycom (Continued) 123
- Tandberg 126
- ID_TELNET_SESSION_FAILED 127
- ID_TELNET_SESSION_LOST 127
- ID_TELNET_FAILED 127
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