Avaya 3100 Mobile Communicator - Client for BlackBerry Guía de usuario Pagina 9

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Welcome
Avaya 3100 Mobile Communicator - Client for BlackBerry User Guide 9
October 2007
Standard 01.02. This document is up-issued to contain fixes for configuring Avaya 3100 Mobile
Communicator addresses and revised Outgoing Call Service DN requirements.
September 2007
Standard 01.01. This document is issued to support the Avaya 3100 Mobile Communicator Series
Portfolio on Avaya Communication Server 1000 Release 5.0.
Avaya 3100 Mobile Communicator - Client for
BlackBerry feature overview
The Avaya 3100 Mobile Communicator - Client extends the enterprise collaboration functionality to a
Research in Motion (RIM) BlackBerry mobile device using a data (Internet) connection over the cellular
network. With the Avaya 3100 MC - Client, you can perform the following tasks:
Associate a single number, such as your office extension, with all of your outbound calls.
Answer office calls on your BlackBerry.
Manage a list of the people you most frequently call (Buddy list) using the Avaya 3100 MC - Client
local directory and the BlackBerry address book.
Search for contacts in the corporate directory and in the Avaya 3100 MC - Client local directory.
Track the presence status of other mobility-enabled users.
Configure your own presence status on the network.
Use the event logs to view your most recent incoming and outgoing calls, instant messages, and
system events.
Check for new voice mail messages in your mailbox.
Toggle Call Intercept mode in order to make personal calls that reveal your cellular identity.
Create a user group containing multiple buddies, and then initiate a call to the group members.
Redirect your incoming calls to alternative contact locations (for example: office, home, other).
Exchange instant messages (IM) with other Avaya 3100 MC - Client users.
Automatically download your configuration settings, including a list of valid emergency numbers, from
the Avaya 3100 Mobile Communicator Gateway.
When you dial an emergency number (for example, 911) on the Avaya 3100 MC - Client for
BlackBerry, the system automatically switches to the native device phone in order to place the call.
Your administrator configures the emergency telephone numbers in the Avaya 3100 Mobile
Communicator Gateway.
Communicate using one of the following methods:
Dial a number on the keypad
Select a number from the Quick Dial list
Select a buddy and choose a contact method (voice call or IM)
Select a record in the History log, native address book, Voice Mail or IM session pane, and then
start a new communication session.
Available outbound call modes:
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