Avaya 3100 Mobile Communicator - Client for BlackBerry Guía de usuario Pagina 19
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Installing your Avaya 3100 MC - Client for BlackBerry
Avaya 3100 Mobile Communicator - Client for BlackBerry User Guide 19
Upgrading Avaya 3100 MC - Client for BlackBerry
over the air
This section describes how to upgrade the Avaya 3100 MC - Client for BlackBerry over the air. When you
upgrade the software, your data is retained for the new version.
Note: If you are upgrading from Release 2.x, you cannot upgrade over the air. You must first perform
an over the air initial upgrade (see “Performing an upgrade for a major release” on page 19), and
then update the Avaya 3100 Mobile Communicator Gateway address on the MCG settings pane if
instructed to do so by your system administrator.
If you receive an error message (such as Avaya 3100 MC - Client_BB-3 not found) when you attempt
to start the Avaya 3100 MC - Client for BlackBerry, you must reinstall the software.
Upgrading Avaya 3100 MC - Client for BlackBerry over the air
1. If not already logged in, start the Avaya 3100 MC - Client for BlackBerry and log on. For more
information about exiting the Avaya 3100 MC - Client, see “Starting and exiting the Avaya 3100 MC
- Client for BlackBerry application” on page 35.
2. Select Menu, Help, Software upgrade.
A web browser opens to the software download site.
3. To install the recommended software load, highlight the Installable link.
4. To install another software load,
a. Select All other software for your platform.
b. Select Menu, Get Link.
c. Scroll to a load, and highlight the Installable link.
5. Select Menu, Get Link.
6. Click Download.
7. Click Yes at the upgrade prompt.
8. Select licensing and security boxes that might appear during the installation.
9. Restart your BlackBerry if prompted.
10. If you receive an error message (such as Avaya 3100 MC - Client_BB-3 not found) when you attempt
to start the Avaya 3100 MC - Client for BlackBerry, you must reinstall the software.
Note: The upgrade procedure retains application data. To remove the data associated with the
previous version of the application, clear the database the first time you run the upgraded application.
For more information about uninstalling the database, see “Clearing the Avaya 3100 MC - Client for
BlackBerry database” on page 20.
Performing an upgrade for a major release
Follow this procedure to upgrade from one major release to another.
- BlackBerry User Guide 1
- Contents 3
- Getting started with the 6
- New in this release 7
- BlackBerry feature overview 9
- Language support 10
- Getting started 11
- Enterprise requirements 12
- Network specifications 12
- Sample calculation 13
- Battery life 14
- Accessing Help 14
- BlackBerry 15
- BlackBerry over the air 16
- BlackBerry using the 17
- BlackBerry database 20
- BlackBerry application 21
- Initial configuration 23
- Owner information settings 25
- IM/Call settings 28
- Buddy settings 29
- Quick key settings 30
- Database backup and restore 32
- Changing the language 33
- Basic functions 35
- Logging on and logging off 36
- Overview of the Main pane 37
- Changing the Main pane setup 38
- Navigation 39
- Shortcut Keys 40
- Quick and Convenience keys 40
- SEND and END buttons 41
- Native Dialpad 42
- Advanced functions 43
- Call modes 44
- Call Intercept 45
- Dialing a number 45
- Calling an emergency number 46
- Calling from the Buddy list 46
- Receiving calls 48
- Call screening and voice mail 49
- Using the Mid Call features 50
- Working with Buddies 51
- Adding a Buddy 52
- 4. Select Menu, Done 53
- Figure 11: Adding a buddy 53
- Viewing the status of buddies 55
- Adding a Buddy to a group 57
- Deleting a Buddy 57
- Setting your presence status 58
- Searching for people 59
- Performing a local search 60
- Viewing search details 60
- Working with Groups 61
- Instant Conferences 62
- Managing Instant Conferences 63
- Managing Instant Messages 67
- Receiving a message 68
- History (Call Logs) 70
- Viewing History details 72
- Deleting entries 72
- Managing voice mail 73
- Acronyms 75
- Quick reference 77
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