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Configuring your Avaya 3100 MC - Client for BlackBerry
24 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010
5. After entering all of the parameters, click Menu, Save.
Network
Connection
Use the radio buttons to select a network
connection type:
• Internal BES: The Avaya 3100 MC - Client
connects to the Avaya 3100 Mobile
Communicator Gateway using a BlackBerry
Enterprise Server (BES) located on the
enterprise network.
• External BES: The Avaya 3100 MC - Client
connects to the Avaya 3100 Mobile
Communicator Gateway using a hosted BES
located on the Internet.
• Non BES: The Avaya 3100 MC - Client
connects directly to the Avaya 3100 Mobile
Communicator Gateway over the internet.
Note: If you are using the Avaya 3100 MC -
Client in a non-BES or an external-BES
environment, your system administrator may
instruct you to install a security certificate and
configure the Access Point Name (APN)
parameters on your BlackBerry device. You
can use the BlackBerry Desktop Manager to
install the certificate, and program the APN in
the TCP section of your BlackBerry’s advanced
settings. Your system administrator will provide
you with detailed instructions to complete these
tasks.
Mobile Contact Enter your mobile phone number or accept the
autopopulated value.
Recommended number format:
+XX YYY ZZZ ZZZZ
Where:
+ = International access code
XX = Country code
YYY = Area code
ZZZ ZZZZ = Local number
Include the international access code and country
code only if you are directed to by your system
administrator.
The mobile contact number is your default number
for incoming and outgoing calls. If you want to use
another number for this purpose, such as your
home number, configure it on the Owner
Information pane.
Table 4: Required parameters
Parameter Description
- BlackBerry User Guide 1
- Contents 3
- Getting started with the 6
- New in this release 7
- BlackBerry feature overview 9
- Language support 10
- Getting started 11
- Enterprise requirements 12
- Network specifications 12
- Sample calculation 13
- Battery life 14
- Accessing Help 14
- BlackBerry 15
- BlackBerry over the air 16
- BlackBerry using the 17
- BlackBerry database 20
- BlackBerry application 21
- Initial configuration 23
- Owner information settings 25
- IM/Call settings 28
- Buddy settings 29
- Quick key settings 30
- Database backup and restore 32
- Changing the language 33
- Basic functions 35
- Logging on and logging off 36
- Overview of the Main pane 37
- Changing the Main pane setup 38
- Navigation 39
- Shortcut Keys 40
- Quick and Convenience keys 40
- SEND and END buttons 41
- Native Dialpad 42
- Advanced functions 43
- Call modes 44
- Call Intercept 45
- Dialing a number 45
- Calling an emergency number 46
- Calling from the Buddy list 46
- Receiving calls 48
- Call screening and voice mail 49
- Using the Mid Call features 50
- Working with Buddies 51
- Adding a Buddy 52
- 4. Select Menu, Done 53
- Figure 11: Adding a buddy 53
- Viewing the status of buddies 55
- Adding a Buddy to a group 57
- Deleting a Buddy 57
- Setting your presence status 58
- Searching for people 59
- Performing a local search 60
- Viewing search details 60
- Working with Groups 61
- Instant Conferences 62
- Managing Instant Conferences 63
- Managing Instant Messages 67
- Receiving a message 68
- History (Call Logs) 70
- Viewing History details 72
- Deleting entries 72
- Managing voice mail 73
- Acronyms 75
- Quick reference 77
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