Avaya 3100 Mobile Communicator - Client for BlackBerry Guía de usuario Pagina 17

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Installing your Avaya 3100 MC - Client for BlackBerry
Avaya 3100 Mobile Communicator - Client for BlackBerry User Guide 17
When you perform an over the air software installation, Avaya recommends that you install a software load
that matches the operating system, features, and language of your BlackBerry. You can accept the
recommendation or select a different load. You can also reconfigure your BlackBerry so that the system
recommends a different load. For example, if you change your BlackBerry’s language under Options,
Language, the system will recommend software for that language, if it is available. For more information,
see “Language support” on page 10.
If you receive an error message (such as Avaya 3100 MC - Client_BB-3 not found) when you attempt to
start the Avaya 3100 MC - Client for BlackBerry, you must reinstall the software.
To upgrade the software, see “Upgrading Avaya 3100 MC - Client for BlackBerry over the air” on
page 19.
Installing Avaya 3100 MC - Client for BlackBerry (new installation) over the air
1. If the Avaya 3100 MC - Client is running, select Menu, Quit to stop it.
2. On your BlackBerry, select Start, BlackBerry Explorer.
3. Enter the HTTPS or HTTP address of the OTA download site:
http://<IP address or hostname | IP>:8080>/m
OR
https://<IP address or hostname | IP>:8443/m
Note: Obtain the actual address and port settings from your system administrator.
4. To install the recommended software, highlight the Installable link.
5. To install different software,
a. Select All other software for your platform.
b. Select Menu, Get Link.
c. Scroll to the software, highlight the Installable link.
6. Select Menu, Get Link.
7. Click Download.
8. If you are upgrading the software, click Yes at the prompt.
9. Select licensing and security boxes that might appear during the installation.
10. Restart your BlackBerry if prompted.
11. Complete other installation tasks, such as the installation of a security certificate, if directed by your
system administrator.
Note: If you cannot establish an HTTPS connection because of untrusted or expired certificates,
contact your system administrator. You may have to renew the certificate infrastructure, or update your
BlackBerry MDS to use existing certificates.
Installing or upgrading Avaya 3100 MC - Client for
BlackBerry using the
BlackBerry Enterprise Server (BES)
Your system administrator can deploy Avaya 3100 MC - Client for BlackBerry software from the Research
in Motion (RIM) BlackBerry Enterprise Server (BES) to your BlackBerry. The installation or upgrade occurs
automatically.
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