Avaya 3100 Mobile Communicator - Client for BlackBerry Guía de usuario Pagina 18

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Installing your Avaya 3100 MC - Client for BlackBerry
18 NN42030-101 Avaya 3100 Mobile Communicator 3.1 Standard 04.05 October 2010
Upgrading Avaya 3100 MC - Client for BlackBerry
from a computer
This section describes how to upgrade the Avaya 3100 MC - Client for BlackBerry from a computer. When
you upgrade the software, your data is retained for the new version.
Installing Avaya 3100 MC - Client for BlackBerry from a computer
1. If the Avaya 3100 MC - Client is currently installed and running on your BlackBerry device, stop it by
selecting Menu, Quit.
2. On your computer, open a web browser and enter the HTTPS or HTTP address of the user portal:
http://<IP address or hostname>:8282/adminserver/userportal.html
https://<IP address or hostname>:8553/adminserver/userportal.html
Note: Obtain the actual hostname and port settings from your system administrator.
3. Locate the software files required for your BlackBerry and click Download.
4. Click Save.
5. Navigate to the folder where you want to store the software file on your computer, and click Save.
6. Unzip the software files and save them to a folder on your computer.
7. Connect the BlackBerry to your PC using a Universal Serial Bus (USB) cable.
8. Launch the BlackBerry Desktop Manager on your PC by choosing Start, Programs, BlackBerry,
Desktop Manager.
9. Click Application Loader.
10. On the Application Loader Wizard, click Next.
11. If prompted, select a communication port and click Next.
12. If any applications are listed on the Device Application Selection pane, select them and click Delete.
You must delete each item individually.
13. Click Add.
14. Browse to the folder containing the software files.
15. Select the software files and click Open.
16. On the Device Application selection pane, select the Mobile Console applications.
17. Click Next.
18. Click Finish to install the Avaya 3100 MC - Client.
19. Select licensing and security boxes that might appear during the installation.
20. Click Close when the Application Loader Wizard finishes installing the Avaya 3100 MC - Client.
21. Click Yes to restart your BlackBerry.
22. Complete other installation tasks, such as the installation of a security certificate, if directed by your
system administrator.
Note: The upgrade procedure retains application data. To remove the data associated with the
previous version of the application, clear the database the first time you run the upgraded application.
For more information about uninstalling the database, see “Clearing the Avaya 3100 MC - Client for
BlackBerry database” on page 20.
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