Avaya BCM 2.0 Call Center Reporting Manual de usuario descargar pdf (Pagina 6)

System overview

Enterprise Edge 2.0 Call Center Reporting Set Up and Operation Guide P0911643 Issue 02

Management Reports —

describes how to access and view the Current and Historic

management information collected by Enterprise Edge 2.0 Call Center Reporting.

Index —

provides an alphabetical list of information topics contained in this guide and the page

number of where the information is located.

Other documents

For more information about Enterprise Edge 2.0 Call Center, refer to the following documents:

x Enterprise Edge 2.0 Call Center Set Up and Operation Guide

x Enterprise Edge 2.0 Voice Software Keycode Installation Guide

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Avaya BCM 2.0 Call Center Reporting Manual de usuario Pagina 6