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Avaya BCM 2.0 Call Center Reporting Manual de usuario Pagina 16

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Installing Enterprise Edge 2.0 Call Center Reporting
Enterprise Edge 2.0 Call Center Reporting Set Up and Operation Guide P0911643 Issue 02
16
Folders created on the Call Center Reporting Multiple Client PCs
Unless you choose to select a different installation destination during the installation of the
Enterprise Edge 2.0 Call Center Reporting Master and Multiple Client software, a folder will be
automatically created on the C: drive of the PC called
\Program Files\Nortel Networks\Call
Center Reporting
. This folder will contain the application files used by Enterprise Edge 2.0 Call
Center Reporting.
If you do choose an alternative destination during the installation process, your folder will have
the name you selected.
Do not rename, move or delete this folder.
Note
: There is no directory called
\Program Files\Nortel Networks\Call Center
Reporting
\
Stats
on the PCs used to run Enterprise Edge 2.0 Call Center
Reporting Multiple Clients. These PCs refer to the data in the
\Program
Files\Nortel Networks\Call Center Reporting
\
Stats
directory on the Master
Client PC in order to display statistical information.
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