Avaya Site Administration Reference Release 3.1 Manual de usuario descargar pdf (Pagina 70)

Avaya Site Administration Reference

4 Fill in the Coverage Criteria fields.

You can see that the default sets identical criteria for inside and outside calls. The

system sets coverage to take place for a busy phone, if there is no answer after a

certain number of rings, or if the DND (do not disturb), SAC (send all calls), or Go to

Cover buttons are pressed or feature-access codes are dialed.

5 Fill in the Point fields with the extensions you want for coverage points.

Each coverage point can be an extension, hunt group, coverage answer group,

remote number, vdn, or attendant.

6 Click the Enter button on the GEDI window to save your changes.

Now assign the new coverage path to a user. For example, let’s assign this new

coverage path to extension 2054:

1 Type change station 2054 and press the ENTER key.

The station screen for extension 2054 appears.

2 Type 2 in the Coverage Path 1 field.

To give extension 2054 another coverage path, you can type a coverage path

number in the Coverage Path 2 field.

3 Click the Enter button on the GEDI window to save your changes.

4 Click to close the GEDI window.

Tip:

If you want to see which extensions or groups use a specific coverage path, type

display coverage sender group n, where n is the coverage path number. For

example, you should determine which extensions use a coverage path before

you make any changes to it.

Setting up bridged call appearances

The easiest way to set up a bridged appearance is with the DNA Add Bridged

Appearance wizard. The following steps tell how to add a bridged appearance to the

system using GEDI.

Bridged call appearances have to be assigned to phones with double-lamp buttons, or

lights. The phone types do not need to match, but as much consistency as possible is

recommended for all phones in a bridged group. When a call comes in on bridged

phones, the buttons assigned to the bridged appearances flash. You can assign as many

bridged appearances as there are line appearances on the primary phone, and you can

assign ringing (alerting) to one or more of the phones.

To create a bridged call appearance:

1 Note the extension of the primary phone.

A call to this phone lights the button and, if activated, rings at the bridged-to

appearance on the secondary phone.

2 If you want to use a new phone for the bridged-to extension, duplicate a station.

3 Open a GEDI window for the voice system you want to administer.

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Avaya Site Administration Reference Release 3.1 Manual de usuario Pagina 70