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Troubleshooting Routers
5-24 117379-A Rev. A
Checking the Address Format (Bay Networks Standard Only)
If the router is running Version 7.0 or later of the Bay Networks Standard PPP, and
you defined explicit addressing, make sure the addresses are in decimal format.
(The addresses in a Series 5 router are in hexadecimal format.) If the address is
greater than 9 and in the wrong format, the synchronous link fails to activate.
Troubleshooting a Synchronous to X.21 Connection
If you connect a Bay Networks router running Series 7 or Series 8 software to a
device with an X.21 interface, do the following:
1. Set the appropriate Com port configuration jumpers on the Ethernet link
module to the X.21 setting.
See Installing and Maintaining BN Routers for instructions.
2. Enter the following command:
get wfSyncEntry.76.*
3.
Make sure that you set the synchronous polling in the router’s
synchronous line driver configuration to 2 (disabled), which is the
default.
If you set synchronous polling to 1 (enabled) and the data set ready (DSR)
lead is dropped, the software disables the synchronous driver. When you set it
to 2, the software disregards the DSR lead.
Reception Errors Incrementing or Reception Count Not Incrementing
Conduct a local loopback test of the local channel service unit (CSU) or digital
service unit (DSU). During the loopback test, check the transmission and
reception statistics.
Caution: Do not do loopback testing on a synchronous port during network
production time if the bridge is operating on that port.
- Troubleshooting Routers 1
- Contents 5
- 117379-A Rev. A 10
- About This Guide 15
- Before You Begin 16
- Conventions 17
- Acronyms 18
- Bay Networks Customer Service 23
- How to Get Help 23
- Chapter 1 25
- Introduction 25
- Caution: 26
- Backing Up Your Files 27
- Preparing to Troubleshoot 28
- Filtering Event Messages 30
- 1-8 117379-A Rev. A 32
- 1-10 117379-A Rev. A 34
- 1-12 117379-A Rev. A 36
- • get 1.3.10.Pleasant.Easton 36
- <object> 37
- <attribute> 41
- Unknown Network or Network 44
- Unreachable 44
- <volume> 46
- Documenting Each Step 47
- 1-24 117379-A Rev. A 48
- Chapter 2 49
- 117379-A Rev. A 2-3 51
- Chapter 3 53
- Damaged Router 54
- Power Problem 54
- Blown Fuse 54
- LEDs Are Off 55
- Router Won’t Boot 55
- TRB0001A 57
- Checking the Boot PROMs 58
- Example 59
- Lost Password (BN Routers) 62
- No Space Left on Memory Card 63
- Memory or Buffer Problem 64
- 3-16 117379-A Rev. A 68
- TRB0002A 69
- TRB0005A 71
- Fault Message 72
- Chapter 4 73
- 4-2 117379-A Rev. A 74
- 117379-A Rev. A 4-3 75
- 117379-A Rev. A 4-5 77
- Chapter 5 79
- Interface Problems 80
- 5-4 117379-A Rev. A 82
- Troubleshooting ATM LANE 85
- 5-8 117379-A Rev. A 86
- 5-10 117379-A Rev. A 88
- 117379-A Rev. A 5-11 89
- 117379-A Rev. A 5-13 91
- 117379-A Rev. A 5-19 97
- <slot_no.> 100
- <slot> 101
- 117379-A Rev. A 5-25 103
- <connector_no.> 104
- <setting> 104
- <instance> 106
- <ENTITY> 107
- 5-30 117379-A Rev. A 108
- Chapter 6 109
- Troubleshooting AppleTalk 110
- 117379-A Rev. A 6-3 111
- Troubleshooting DLSw 112
- 117379-A Rev. A 6-5 113
- Troubleshooting IP 114
- <TELNET 116
- Ping Does Not Work 117
- <slot_no.> 119
- Network Unreachable Message 120
- Host Did Not Respond Message 120
- TRB0006A 121
- Troubleshooting RIP 122
- Troubleshooting OSPF 123
- Troubleshooting IPX 124
- 6-18 117379-A Rev. A 126
- <destination_address> 127
- <service_name> 128
- Troubleshooting OSI 129
- 117379-A Rev. A 6-25 133
- 6-26 117379-A Rev. A 134
- 117379-A Rev. A 6-29 137
- 117379-A Rev. A 6-31 139
- Chapter 7 141
- 117379-A Rev. A 7-3 143
- <community index> 146
- <IP address> 146
- (continued) 146
- 117379-A Rev. A 7-7 147
- <pathname> 149
- Chapter 8 151
- Getting Help 151
- Sending and Retrieving Files 153
- <filename> 154
- Appendix A 155
- Reading the Event Log 155
- System Startup 156
- A-4 117379-A Rev. A 158
- A-6 117379-A Rev. A 160
- A-8 117379-A Rev. A 162
- A-10 117379-A Rev. A 164
- A-12 117379-A Rev. A 166
- A-14 117379-A Rev. A 168
- A-16 117379-A Rev. A 170
- Dial-on-Demand Raise DTR Log 171
- A-18 117379-A Rev. A 172
- A-20 117379-A Rev. A 174
- Dial-on-Demand V.25bis 176
- A-24 117379-A Rev. A 178
- A-26 117379-A Rev. A 180
- A-28 117379-A Rev. A 182
- A-30 117379-A Rev. A 184
- A-32 117379-A Rev. A 186
- A-34 117379-A Rev. A 188
- A-36 117379-A Rev. A 190
- Appendix B 193
- Run Packet Capture 193
- Overview 194
- 117379-A Rev. A B-3 195
- Implementation Notes 196
- Getting Started 197
- B-6 117379-A Rev. A 198
- Creating an Instance for MCT1 199
- 10902101 200
- 117379-A Rev. A B-9 201
- Example 1 202
- Example 2 202
- <line_no.> 203
- <value> 203
- Starting Packet Capture 205
- Terminating Packet Capture 205
- Capture file: 208
- Example 4 209
- Using Optional Features 210
- Assigning Filters 213
- <attribute_no.> 214
- Specifying the Reference 216
- Specifying the Offset 217
- Configuration Examples 219
- Example 3 220
- Example 5 221
- Settings 222
- <IP_address> 225
- B-36 117379-A Rev. A 228
- Examples 229
- B-38 117379-A Rev. A 230
- 232
- 233
- 234
- <slot no.> 235
- 236
- B-46 117379-A Rev. A 238
- B-48 117379-A Rev. A 240
- B-50 117379-A Rev. A 242
- 243
- B-52 117379-A Rev. A 244
- Bisynchronous 245
- Frame Relay 245
- Passthru 246
- Standard PPP 246
- Bay Networks Proprietary PPP 246
- B-56 117379-A Rev. A 248
- B-58 117379-A Rev. A 250
- Appendix C 251
- Packet Configuration 251
- Using the Line Subcommand 252
- Packet Configuration 253
- C-4 117379-A Rev. A 254
- Using the Load Subcommand 255
- Using the Unload Subcommand 255
- 117379-A Rev. A Index-1 257
- 117379-A Rev. A Index-3 259
- 117379-A Rev. A Index-5 261
- Packet Size, B-12, B-44 262
- 117379-A Rev. A Index-7 263
- B-47, B-48 265
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