Avaya Call Center Reporting 3.0 Manual de usuario descargar pdf (Pagina 26)

Installing Nortel Networks Call Center Reporting

Not Ready Grey

Available Blue

Alarm Red

Waiting Light Blue

On a very few PCs the default colors do not appear as listed above. To obtain the default colors

as listed above, switch to a higher or lower color mode setting. (Right click on the PC desktop,

and select Properties from the pop-up menu. Select the Settings tab, and adjust your color

settings to suit.)

Folders created on the Call Center Reporting Multiple Client PCs

Unless you choose to select a different installation destination during the installation of the

Nortel Networks Call Center Reporting Master and Multiple Client software, a folder will be

automatically created on the installation drive of the PC called \Program Files\Nortel

Networks\Call Center Reporting. This folder will contain the application files used by Nortel

Networks Call Center Reporting.

If you do choose an alternative destination during the installation process, your folder will have

the name you selected.

Do not rename, move or delete this folder.

Note: There is no folder called \Program Files\Nortel Networks\Call Center Reporting\Stats

on the PCs used to run Nortel Networks Call Center Reporting Multiple Clients.

These PCs refer to the data in the \Program Files\Nortel Networks\Call Center

Reporting\Stats folder on the Master Client PC in order to display statistical

information.

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Avaya Call Center Reporting 3.0 Manual de usuario Pagina 26