Avaya Call Center Reporting 3.0 Manual de usuario descargar pdf (Pagina 17)

Installing Nortel Networks Call Center Reporting

Sharing the Call Center Reporting Folder

7. Click Shared As. Make sure that the name displayed is Call Center with a single space

between the word Call and the word Center and that there are no extra spaces after the

word Center.

Note that you are NOT changing the Folder Name, you are changing the

Network Share Name. This is the name that the Multiple Client PCs will

use to locate the Call Center Reporting folder on the Master PC, across the

network. This DOES NOT rename the actual, physical, folder on the

Master PC

8. Under Access Type click Full. Leave the Password box blank.

9. Repeat steps 6 to 8 for the second folder called Program Files\Nortel Networks\Call

Center Reporting\Stats. This should be shared as ‘Stats’.

Installing Nortel Networks Call Center Reporting software onto additional PCs

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Avaya Call Center Reporting 3.0 Manual de usuario Pagina 17