
Troubleshooting
303509-A Rev 00 C-7
Using the System Logs (syslogs) to Diagnose Problems
The Remote Access Concentrator provides two mechanisms for logging
events: host-based security and a 4.3BSD-style syslog daemon. Host-based
security maintains an audit trail of user activity. The security server logs each
event as a message to its ACP log file. Security logging is enabled
automatically when you enable host-based security for the RAC. Refer to
Managing Remote Access Concentrators Using Command Line Interfaces for
the details of these mechanisms.
The Remote Access Concentrator CLI commands assist in monitoring RAC
activities, including:
• Logging user and annex activities
• Displaying user activity (audit trail)
Multiple protocols on
multiple ports within all
slots in the router
An operational problem -- such
problems interfere with the basic
operation of the hardware and
software. These problems include:
-- Damaged router
-- Power problems
-- Blown fuse
-- LEDs not lit
-- Router won’t boot
-- Wrong boot PROM
-- Incorrect BayRS
software image for the
router
-- BayRS software image
and configuration file are not
the same on all ports
-- Lost password
-- No space left on memory card
-- Memory or buffer problem
-- Bad Forward Checksum errors
-- Fault message
Refer to the chapter on troubleshooting an
operational problem in the BayRS guide
Troubleshooting Routers
.
Multiple routers The problem is most likely due to
an external device.
Try to determine which device is the origin of
the problem.
Table C-1. Problem Symptoms and Likely Causes
(continued)
If the symptoms are
limited to The most likely cause is Do the following/Look here for information
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