Avaya CallPilot Manager & Mailboxes BCM Rls 6.0 Manual de usuario

BCM Rls 6.0 CallPilot Manager & Mailboxes Task Based Guide

CallPilot Manager & Mailboxes 10 NN40011-016 Issue 1.2 BCM Rls 6.0 Quick Install Wizard The Quick Install Wizard appears the first time

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 11 3. You will be presented with the Element Manager interface. 4. Ope

CallPilot Manager & Mailboxes 12 NN40011-016 Issue 1.2 BCM Rls 6.0 6. A warning screen will appear, read the warning and click OK. 7. You

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 13 8. To access the Quick Install Wizard for CallPilot Manager: Select the

CallPilot Manager & Mailboxes 14 NN40011-016 Issue 1.2 BCM Rls 6.0 10. On Launching CallPilot Manager for the first time through the Element M

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 15 13. The settings you have entered will be verified as illustrated on the

CallPilot Manager & Mailboxes 16 NN40011-016 Issue 1.2 BCM Rls 6.0 3. You will be presented with the Element Manager interface. 4. Open t

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 17 6. A warning screen will appear, read the warning and click OK. 7.

CallPilot Manager & Mailboxes 18 NN40011-016 Issue 1.2 BCM Rls 6.0 8. To access CallPilot Manager: Select the Configuration tab, open the App

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 19 10. The Main Menu of CallPilot Manager will be launched. Accessing Ca

CallPilot Manager & Mailboxes 2 NN40011-016 Issue 1.2 BCM Rls 6.0 Copyright © 2010 Avaya Inc. All Rights Reserved. Notices While reasonable ef

CallPilot Manager & Mailboxes 20 NN40011-016 Issue 1.2 BCM Rls 6.0 3. You will be presented with Administration Login screen. Enter the use

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 21 System timeout A CallPilot Manager session times out after 10 minutes of

CallPilot Manager & Mailboxes 22 NN40011-016 Issue 1.2 BCM Rls 6.0 System Properties Accessing System Properties allows you to set the s

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 23 2. Configure the System Properties as required, and click Submit.

CallPilot Manager & Mailboxes 24 NN40011-016 Issue 1.2 BCM Rls 6.0 System Properties Settings Attribute Description Voice Mail Version The Voi

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 25 Attribute Description Enable Bilingual If you clear this check box alter

CallPilot Manager & Mailboxes 26 NN40011-016 Issue 1.2 BCM Rls 6.0 Class of Service Class of Service (COS) values reduce the amount of program

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 27 2. The Class of Service page appears. Click the Change link for the Cla

CallPilot Manager & Mailboxes 28 NN40011-016 Issue 1.2 BCM Rls 6.0 3. The Class of Service page appears for the Class of Service y

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 29 Class of Service Settings Attribute Description Name The name of the Cla

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 3 Downloading documents For the most current versions of documentation, see

CallPilot Manager & Mailboxes 30 NN40011-016 Issue 1.2 BCM Rls 6.0 Attribute Description 13, 15 use the Primary Language, and Classes of Servi

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 31 2. Click the Add Mailbox link. The Add Mailbox page appears. 3. In

CallPilot Manager & Mailboxes 32 NN40011-016 Issue 1.2 BCM Rls 6.0 5. The Subscriber Mailbox page appears. 6. Configure the Subscriber

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 33 Attribute Description Class Of Service Class of Service assigned to the

CallPilot Manager & Mailboxes 34 NN40011-016 Issue 1.2 BCM Rls 6.0 Attribute Description expires first, the caller hears “The person yo

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 35 9. You can now record the Spoken (Company) Name for the mailbox. Click

CallPilot Manager & Mailboxes 36 NN40011-016 Issue 1.2 BCM Rls 6.0 Recording Mailbox Names using CallPilot Manager This section describes how

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 37 6. After the tone, record your prompt. 7. After you finish recording

CallPilot Manager & Mailboxes 38 NN40011-016 Issue 1.2 BCM Rls 6.0 1. Click the Mailbox Administration heading. Click the Add Many M

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 39 Attribute Description  Select Pool and type the line pool number or le

CallPilot Manager & Mailboxes 4 NN40011-016 Issue 1.2 BCM Rls 6.0 Table of Contents CallPilot Manager & Mailboxes ...

CallPilot Manager & Mailboxes 40 NN40011-016 Issue 1.2 BCM Rls 6.0 Recording Primary or Alternate Greetings Only a Primary mailbox greeting is

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 41 Other Mailbox Types System Administrator Mailbox The System Administrat

CallPilot Manager & Mailboxes 42 NN40011-016 Issue 1.2 BCM Rls 6.0 The default Class of Service for the General Delivery Mailbox is 1. You can

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 43 Information Mailboxes can be accessed by callers via a CCR tre

CallPilot Manager & Mailboxes 44 NN40011-016 Issue 1.2 BCM Rls 6.0 6. Click the Submit button. 7. You should now initialise the mailbo

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 45 Advanced Mailbox Features This section details features, functions,

CallPilot Manager & Mailboxes 46 NN40011-016 Issue 1.2 BCM Rls 6.0 Personal Greetings If your company subscribes to a CLID service, you can re

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 47 Assigning a Target Attendant You can assign a Target Attendant to

CallPilot Manager & Mailboxes 48 NN40011-016 Issue 1.2 BCM Rls 6.0 If the destination type is Phone, you must assign start and stop times so t

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 49 7. Enter the start time for Off-premise Message Notification. This is a

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 5 Information Mailboxes ...

CallPilot Manager & Mailboxes 50 NN40011-016 Issue 1.2 BCM Rls 6.0 1. On a handset, press F981. Follow the voice prompts or the display bu

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 51 After you create a Group List, you can change the mailboxes included in

CallPilot Manager & Mailboxes 52 NN40011-016 Issue 1.2 BCM Rls 6.0 3. Click on the Change link. The Group List Properties page appears. 4

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 53 7. Click the Add button. The Add Members page appears. Select each mail

CallPilot Manager & Mailboxes 54 NN40011-016 Issue 1.2 BCM Rls 6.0 10. Click the Change link followed to view the properties for the Group Lis

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 55 2. Click the Configuration heading. Then select the Fax Properties link

CallPilot Manager & Mailboxes 56 NN40011-016 Issue 1.2 BCM Rls 6.0 Note: If the Fax Messaging/ Fax Suite keycode have not been enabled, you wi

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 57 Examples of Dialling Translation Table Entries A Dialling Translation

CallPilot Manager & Mailboxes 58 NN40011-016 Issue 1.2 BCM Rls 6.0 1. In CallPilot Manager, select the Configuration heading. 2. Click on

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 59 3. Configure the Dialing Translation Properties and click Submit. Dia

CallPilot Manager & Mailboxes 6 NN40011-016 Issue 1.2 BCM Rls 6.0 CallPilot Manager & Mailboxes Overview CallPilot Manager is a web-ba

CallPilot Manager & Mailboxes 60 NN40011-016 Issue 1.2 BCM Rls 6.0 Dialling Translation Table Use the following procedure to make entries in t

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 61 3. Click on Add to make an entry in the table. 4. Enter an Input val

CallPilot Manager & Mailboxes 62 NN40011-016 Issue 1.2 BCM Rls 6.0 Mailbox Manager Mailbox Manager is a Web based application that can be util

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 63 2. Alternatively, Mailbox Manager can be launched from Applicati

CallPilot Manager & Mailboxes 64 NN40011-016 Issue 1.2 BCM Rls 6.0 5. Enter the old password. By default the password will be 0000, then ente

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 65  If an extension is specified for the mailbox, but no telephone set

CallPilot Manager & Mailboxes 66 NN40011-016 Issue 1.2 BCM Rls 6.0 Change Password You can change the default mailbox password or ch

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 67 1. Click Add to enter an Off Premise Notification destination.

CallPilot Manager & Mailboxes 68 NN40011-016 Issue 1.2 BCM Rls 6.0 Note: When you set up Off Premise Notification, you can add spec

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 69 7. Select either Urgent Messages Only or All New Messages. 8. Click

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 7 PC Requirements Computer requirements The computer you use to run CallPil

CallPilot Manager & Mailboxes 70 NN40011-016 Issue 1.2 BCM Rls 6.0 2. Select the Allow Callers to reach you at the Outbound Destination you s

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 71 server receives the forwarded e-mail message, the MWI on your telephone

CallPilot Manager & Mailboxes 72 NN40011-016 Issue 1.2 BCM Rls 6.0 Greetings and Spoken Name You can record the mailbox name, primary and alt

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 73 2. Enter the extension number or the telephone number of the phone set

CallPilot Manager & Mailboxes 74 NN40011-016 Issue 1.2 BCM Rls 6.0 Personal Attendant You can configure your voice mail to direct calls to th

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 75 Call Forward You can forward your telephone to automatically direct cal

CallPilot Manager & Mailboxes 76 NN40011-016 Issue 1.2 BCM Rls 6.0 There are two tables displayed on the Find Me/Follow Me page:  Schedule

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 77 a. Silent - Choose Silent if you the recording to take place without a

CallPilot Manager & Mailboxes 78 NN40011-016 Issue 1.2 BCM Rls 6.0 3. The Class of Service will be displayed.

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 79 4. From the Record a Call drop down box select whether the recording wi

CallPilot Manager & Mailboxes 8 NN40011-016 Issue 1.2 BCM Rls 6.0 Flow Charts The following flow charts guide the user through the se

CallPilot Manager & Mailboxes 80 NN40011-016 Issue 1.2 BCM Rls 6.0 Adding an External Network Location for the Silent Record a Call Facility.

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 81 4. From the FTP Method drop down box select Secure FTP or regular FTP.

CallPilot Manager & Mailboxes 82 NN40011-016 Issue 1.2 BCM Rls 6.0 7. In the FTP Password field enter the password required to login to the s

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 83 10. The destination will now be added to the SFTP Dest Table

CallPilot Manager & Mailboxes 84 NN40011-016 Issue 1.2 BCM Rls 6.0 Avaya Documentation Links  CallPilot Manager Set Up and Operation Guide 

CallPilot Manager & Mailboxes NN40011-016 Issue 1.2 BCM Rls 6.0 9 Basic Mailbox Set Up Use the following procedure overview to install a m