Avaya VoIP Monitoring Manager Reference Release 3.1 Manual de usuario descargar pdf (Pagina 81)

Avaya VoIP Monitoring Manager Reference

To Set the Trap Service Startup to Manual

1. From Windows select Start > Settings > Control Panel.

2. Double-click Administrative Tools to open it.

3. Double-click Services shortcut to open it.

4. From Services, scroll down to SNMP Trap Service to select it.

5. Right-click SNMP Trap Services, and select Properties.

6. From SNMP Trap Services Properties dialog, click Stop.

7. Select Startup drop-down arrow, and select Manual.

8. Click OK and close all open folders.

RMI Registry Error

If you receive any of the following error messages, the VoIP Monitoring Manager Server is unable

to start. You must reboot the machine running the VoIP Monitoring Manager Server.

Problem with RMI Registry. Ensure that port 1099 is available. You can do this

by rebooting server PC. Server exiting...

Unknown problem with RMI Registry. Try rebooting. Please contact customer

support if this error continues. Server exiting…

Set RTCP Port Error

If you receive the following error message, there is a problem setting the RTCP port. You need to

consider checking the following as indicated on the error message:

Setting the RTCP Port failed.

Please check:

The SNMP community ID has write access

The SNMP Agent is running

The port is not in use by another application

Server Cannot Connect to SNMP

This condition is not apparent unless you view the Windows Event Viewer on the server. On a

client, it will not be possible to generate reports, but no relevant information is available in the

event log.

This condition is caused by incomplete or incorrect installation of the server. The following DLL

files cannot be found in c:\WINNT\System32\:

Msvcp70.dll

Msvcr70.dll

Mfc70.dll

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Avaya VoIP Monitoring Manager Reference Release 3.1 Manual de usuario Pagina 81