Avaya VoIP Monitoring Manager Reference Release 3.1 Manual de usuario Pagina 55

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Avaya VoIP Monitoring Manager Reference
47
Interpreting Reports
Interpreting the Values Using Detailed Reports
You interpret the Detailed Reports by noting where the sampled QoS data displays on the line
graph and noting when this may have occurred. The upper values on the Y-Axis indicate
unacceptable limits. The X-Axis shows the date.
Table of Values for Detailed Reports
Jitter (ms) Round Trip Time (ms) Loss (%)
> 150ms
Not Acceptable
> 500ms
Not Acceptable
> 30%
Not Acceptable
50 to 150ms
Warning
Crackling, static or
intermittent delay could
be reported.
150 to 500ms
Warning
Slight pause in the conversation
at the lower end of the range to
more lengthy delays at the top
end of the range could be
reported.
10 to 30%
Warning
Drop out and missing parts of
the conversation could be
reported.
0 to 50ms
Acceptable
Conversation was
smooth.
0 to 180ms
Acceptable
No delay between each endpoint.
0 to 10%
Acceptable
No drop out in conversation.
Interpreting the Values Using Summary Reports
You interpret the Summary Reports by noting where the needle on the gauges is positioned for
each of the QoS gauges. When the needle is positioned in either the yellow or red ranges, it is
indicating degradation in the QoS. The needle on the gauge shows the average values
measured and the black inner arc shows the range of values measured. These values also
display below each gauge.
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