
Avaya VoIP Monitoring Manager Reference
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Call Traps
A Call Trap (also referred to as a Call Alarm) is where a trap has been triggered because a
customer’s call (session) has reached one of the pre-defined QoS parameter's thresholds.
At the end of a call, the RTCP Monitor checks its trap configurations and generates an alarm to a
pre-configured Trap Manager. The conditions for the trap are defined in the Trap Threshold
Settings dialog box.
The system alarm can be based on any combination of jitter, delay (RTT), or packet loss.
Example
This example shows values entered into the Trap Threshold Settings dialog box. These values
would result in a trap being sent at the end of the call if at any time during the call one of the
following conditions exist:
jitter >=60
delay >= 500
%loss >= 50
If the conditions in any one line are reached, then the following lines are not read. This is done to
ensure that the number of traps sent for a given call is not greater than one.
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