Avaya VoIP Monitoring Manager Reference
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How to... (Client)
Connect to New Server
The Connect to New Server option enables you to change the VMM server to which the VoIP
Monitoring Manager Client connects, so that you can analyze endpoints that are reporting to a
different server. This option is not available when using the VoIP Monitoring Manager Web Client.
To Change the VoIP Monitoring Manager Server
1. Select File > Connect to a New Server. The Host Name Server dialog box opens.
2. From the Host Name Server dialog box, type in the name of the VoIP Monitoring
Manager Server.
3. Click OK to save the changes. The Connection in Progress dialog box displays. The VoIP
Monitoring Manager Client starts connecting to the VoIP Monitoring Manager Server you
specified.
When the connection is made to the VMM server, the Connection Status will display the network
as being Ready. If the connection to the VoIP Monitoring Manager Server is unsuccessful, you
will be prompted to check if the VoIP Monitoring Manager Server is available and to try again.
Run a Search
The first action required when using the VoIP Monitoring Manager Client is to search for
endpoints. You can search endpoints active from a point in time in the past or between a date
range. You can also use the Advanced Search options to narrow the search based on phone
number, SIP username, network addresses, or QoS value. Once you have completed your
search, the Results List display the list of endpoints that match your search criteria. You can then
view a report for an endpoint in the Results List.
To Run a Search
1. Perform one of the following steps:
Select Edit > Search.
Click Search on the Endpoints pane.
The Search dialog box appears.
2. From the Search dialog box, click the drop-down arrow to select the time period for
active endpoints. The default is 1 minute, but you can select hours, days, weeks, or
months.
3. If you want to select a date range of active endpoints, click From and click the
calendar(s) drop-down arrow to open the calendar.
4. From the calendars, select the start (from) and end date (to) of the range. You can
select hours, minutes, seconds, and AM/PM. You can also use the arrow buttons to scroll
through the months and years.
5. Click Search. The Results List updates with a list of endpoints that match your search
criteria. Now, you can select an endpoint and view its report.
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