Avaya VoIP Monitoring Manager Reference Release 3.1 Manual de usuario descargar pdf (Pagina 58)

Avaya VoIP Monitoring Manager Reference

Tile Horizontally

You can tile all reports horizontally so that each report is lined up, one above the other showing

the Title Bar and the QoS data. If you still have difficulty viewing the reports, try maximizing the

application or close either the Tool Bar or Results List (View > Tool Bar or Results List).

To tile the reports horizontally, select Window > Tile Horizontally (Alt + w, then h).

Cascade Reports

You can cascade all the reports so that each report overlaps the other showing the title bar for

ease of access.

To cascade the reports, select Window > Cascade (Alt + w then c).

Minimize the Reports

You can minimize the report so that only the Title Bar is visible in the viewing area by clicking on

the Minimize button on the report. The Minimize button is the first button on the report’s Title Bar.

It is next to the Maximize button. To return the report to its normal state, double click on the Title

Bar.

View Multiple Reports

You can view multiple reports at one time by repeatedly selecting endpoints and clicking on the

Report button. You may need to arrange the reports on the screen so that you can see them

easily. You can minimize and maximize the reports. If you have minimized a report, you can

easily maximize it by double-clicking on its title bar.

View Sessions in a Report

Since a single phone call could include several sessions (for example, if the call was shuffled,

conferenced, transferred, and for the initial dial tone), you can view both endpoints involved in the

session in a single report. The reports display the parent endpoint involved in the session in the

top part with the child endpoint in the bottom part of the report. By displaying in this manner, you

can view both endpoints at the same time and compare the QoS information.

To View Sessions in a Report

1. Run a Search. The Results List updates.

2. In the Results List, expand the parent endpoint by clicking the icon positioned in the

far left column. The child endpoints display in a sub list.

3. Select a child endpoint. The Report button becomes available.

4. Click Report. A Summary Session Report displays showing the parent endpoint with

another report below showing the child endpoint involved in the session. To view the

Detailed Session Report, click the Detailed Report tab or click the Session Properties

tab.

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Avaya VoIP Monitoring Manager Reference Release 3.1 Manual de usuario Pagina 58