Avaya VoIP Monitoring Manager Reference Release 3.1 Manual de usuario descargar pdf (Pagina 80)

Avaya VoIP Monitoring Manager Reference

General Server Error

If you receive the following error message, you must perform one of the following steps:

 Reboot the machine, and restart the VoIP Monitoring Manager Server.

 Contact customer support.

Unknown error starting server. Try rebooting. Please contact customer support

if this error continues. Server exiting.

Invalid RTCP Port

If you receive the following error messages then the number entered in the RTCP Listen Port field

in the VoIP Monitoring Manager Options is not valid. Enter a number in the range of 1 – 65535.

Please enter a port in the range 1 to 65535.

Ports used by Server

The following ports are used:

Port Function

161 SNMP Service listens on this port

162 SNMP Trap service listens on this port.

Required on the machine running the trap collector (if you are collecting traps).

1099 RMI registry runs on this port

5005 RTCP Listen port. Endpoints send RTCP to the VMM server on this port.

If any of the IP endpoints are on the other side of a firewall from the VMM

server, the firewall needs to be configured to let these packets through.

Problems Binding to Port 162

When installing the VoIP Monitoring Manager, the Windows SNMP Service and the Windows

SNMP Trap Service are also installed. As the Windows SNMP Trap Service opens Port 162, it is

possible that it is bound to it. The Windows SNMP Service is required by the VoIP Monitoring

Manager to run the RTCP Monitor, but the Windows SNMP Trap service is not required. To

prevent the Trap Service from starting automatically and therefore binding to Port 162, set the

Trap Service properties to manual at startup.

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Avaya VoIP Monitoring Manager Reference Release 3.1 Manual de usuario Pagina 80