Avaya VoIP Monitoring Manager Reference Release 3.1 Manual de usuario descargar pdf (Pagina 76)

Avaya VoIP Monitoring Manager Reference

The help could not be displayed. Please check that the VoIP Monitoring Manager is

installed correctly.

Invalid Bounds

If you receive any of the following error messages then the values entered in the Report

Properties dialog box is not a valid entry. Check that the value in the left field is less than the

value in the right field or in the case for the packet loss field, the value must not be greater than or

equal to 100.

The upper/lower bound must be greater than the lower bound.

The percentage loss upper bound must be greater than the lower bound and less than or

equal to 100.

Invalid Date Range

If you receive this error message then the start date selected in the Search dialog box is after the

end date. You will need to change the start date or end date in the Search dialog so that the start

date is before the end date.

The date range is invalid. Please ensure the start date is before the end date and try again.

Invalid Search Parameter

The Invalid Search Parameter error message displays if you have entered an incorrectly

formatted entry in one or more of the fields in the Search dialog box. Follow the suggested

examples in the dialog box. For more information on correct formatting, see the following topics:

 Search for a Specific Phone Number

 Search for a Specify SIP Username

 Search for a Specific Network Address

 Search Using QoS Values

No Data is Displaying on a Report

There are many reasons why data may not display on the report.

Possible Solutions

 If you are using MSDE, data older than 30 days is removed from the database.

 If you are using SQL server, data older than 100 days is removed from the database.

 Check the VoIP Monitoring Manager Options. You may have an incorrect Windows

SNMP Agent Community ID or RTCP Listen Port setting.

No Endpoint Data Available

If you receive the following error message, the endpoint whose report is being viewed is not

currently active. Wait until the endpoint becomes active again and more data will be displayed, or

close the report if you are finished viewing it.

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Avaya VoIP Monitoring Manager Reference Release 3.1 Manual de usuario Pagina 76