Avaya Troubleshooting Routers Guía para resolver problemas Pagina 8
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308656-14.00 Rev 00
Endstation Can Ping Devices on the Same Segment, but Cannot Ping
the Router ........................................................................................................6-12
Endstation Can Ping Local and Remote Interfaces on the Router,
but Cannot Ping a Remote Station ..................................................................6-14
Troubleshooting RIP ...............................................................................................6-14
Troubleshooting OSPF ...........................................................................................6-15
Troubleshooting IPX ......................................................................................................6-16
Troubleshooting OSI .....................................................................................................6-21
Troubleshooting Switched Services ..............................................................................6-23
Master Cannot Connect to Slave ...........................................................................6-25
Troubleshooting RS-232 Raise DTR Dial Services ................................................6-25
Troubleshooting V.35 Raise DTR Dial (Balanced) ..................................................6-26
Troubleshooting ISDN BRI and PRI .......................................................................6-27
Troubleshooting Other Network Layer Protocols ..........................................................6-30
Chapter 7
Troubleshooting a Site Manager Problem
Site Manager Won’t Start ...............................................................................................7-1
Site Manager Won’t Start on a PC ...........................................................................7-1
Cannot Find File Message .................................................................................7-2
Working Directory or Path Is Invalid Message ...................................................7-3
Unable to Find UDP Port Numbers for SNMP Message ....................................7-3
Site Manager Won’t Start on a UNIX Workstation ...................................................7-3
Unable to Load SNMP MIB or File Was Inaccessible Message ........................7-4
Unable to Run . . . Module Message .................................................................7-4
Cannot Establish a Site Manager Session with the Router ............................................7-5
Using an Alternative Site Manager Workstation to Enable Access ..........................7-5
Using the Technician Interface to Enable Access ....................................................7-6
Cannot Connect Site Manager Running on a PC ....................................................7-7
Cannot Connect Site Manager Running on a UNIX Workstation .............................7-8
Target Does Not Respond (or Similar Message) ......................................................7-9
Cannot Allocate Colormap Message ..............................................................................7-9
UNIX Workstation Generating Core Dumps ...................................................................7-9
- Troubleshooting Routers 1
- Trademarks 2
- Restricted Rights Legend 2
- Statement of Conditions 2
- Contents 5
- 308656-14.00 Rev 00 10
- Before You Begin 15
- Text Conventions 16
- Acronyms 17
- Hard-Copy Technical Manuals 23
- How to Get Help 23
- Chapter 1 25
- Introduction 25
- Backing Up Your Files 27
- Preparing to Troubleshoot 28
- Filtering Event Messages 30
- • get 1.3.10.Pleasant.Easton 36
- <object> 37
- <attribute> 41
- <volume> 46
- Documenting Each Step 47
- Chapter 2 49
- Chapter 3 53
- Damaged Router 54
- Power Problem 54
- Blown Fuse 54
- LEDs Are Off 55
- Router Won’t Boot 55
- TRB0001A 57
- Checking the Boot PROMs 58
- Example 59
- Lost Password (BN Routers) 62
- No Space Left on Memory Card 63
- Memory or Buffer Problem 64
- TRB0002A 69
- TRB0005A 71
- Fault Message 72
- Chapter 4 73
- Chapter 5 79
- Interface Problems 80
- Troubleshooting ATM LANE 85
- , and take the 86
- <slot_no.> 100
- <slot> 102
- Caution: 104
- <instance> 107
- <ENTITY> 108
- Chapter 6 111
- Troubleshooting AppleTalk 112
- Troubleshooting DLSw 114
- Troubleshooting IP 116
- <TELNET 118
- Ping Does Not Work 119
- <slot_no.> 120
- Network Unreachable Message 121
- Host Did Not Respond Message 122
- TRB0006A 123
- Troubleshooting RIP 124
- Troubleshooting OSPF 125
- Troubleshooting IPX 126
- <destination_address> 129
- <service_name> 130
- Troubleshooting OSI 131
- Chapter 7 143
- (continued) 148
- <pathname> 151
- Chapter 8 153
- Getting Help 153
- Sending and Retrieving Files 155
- <filename> 156
- Appendix A 157
- Reading the Event Log 157
- System Startup 158
- Dial-on-Demand Raise DTR Log 174
- Dial-on-Demand V.25bis 179
- Appendix B 195
- Overview 196
- Implementation Notes 198
- Getting Started 199
- Creating an Instance for MCT1 201
- Example 1 204
- Example 2 204
- <line_no.> 205
- <value> 205
- Starting Packet Capture 207
- Terminating Packet Capture 207
- Capture file: 210
- Example 4 211
- Using Optional Features 212
- Assigning Filters 215
- <attribute_no.> 216
- Specifying the Reference 218
- Specifying the Offset 219
- Configuration Examples 221
- Example 3 222
- Example 5 223
- Settings 224
- <IP_address> 227
- Examples 231
- <slot no.> 237
- Bisynchronous 247
- Frame Relay 247
- Passthru 248
- Standard PPP 248
- Appendix C 253
- Packet Configuration 253
- Using the Line Subcommand 254
- Using the Load Subcommand 257
- Using the Unload Subcommand 257
- B-21, B-25, B-48 264
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