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Troubleshooting a Site Manager Problem
308656-14.00 Rev 00
7-5
Cannot Establish a Site Manager Session with the Router
If you cannot establish a connection from Site Manager to a managed router, do
the following:
1.
Make sure the IP address in the Router Connections window matches the
IP address of the router.
2.
Increase the timeout and retries settings, then try again.
3.
Make sure that the IP address of the Site Manager workstation is in the
list of the router’s community managers.
You can do this by using another Site Manager workstation or the Technician
Interface. Refer to one of the following sections:
•“Using an Alternative Site Manager Workstation to Enable Access
”
•“Using the Technician Interface to Enable Access
”
•“Cannot Connect Site Manager Running on a PC
”
•“Cannot Connect Site Manager Running on a UNIX Workstation
”
•“Target Does Not Respond (or Similar Message)
”
Using an Alternative Site Manager Workstation to Enable Access
To enable SNMP access, complete the following procedure using a workstation
that allows you to connect to the router:
Site Manager Procedure
You do this System responds
1. In the Site Manager main window, choose
Tools
.
The Tools menu opens.
2. Choose
Configuration Manager
. The Configuration Manager menu opens.
3. Choose
Dynamic
. The Configuration Manager displays the
real-time router hardware and software
configuration.
4. Choose
Protocols
. The Protocols menu opens.
5. Choose
IP
. The IP menu opens.
6. Choose
SNMP
. The SNMP menu opens.
- Troubleshooting Routers 1
- Trademarks 2
- Restricted Rights Legend 2
- Statement of Conditions 2
- Contents 5
- 308656-14.00 Rev 00 10
- Before You Begin 15
- Text Conventions 16
- Acronyms 17
- Hard-Copy Technical Manuals 23
- How to Get Help 23
- Chapter 1 25
- Introduction 25
- Backing Up Your Files 27
- Preparing to Troubleshoot 28
- Filtering Event Messages 30
- • get 1.3.10.Pleasant.Easton 36
- <object> 37
- <attribute> 41
- <volume> 46
- Documenting Each Step 47
- Chapter 2 49
- Chapter 3 53
- Damaged Router 54
- Power Problem 54
- Blown Fuse 54
- LEDs Are Off 55
- Router Won’t Boot 55
- TRB0001A 57
- Checking the Boot PROMs 58
- Example 59
- Lost Password (BN Routers) 62
- No Space Left on Memory Card 63
- Memory or Buffer Problem 64
- TRB0002A 69
- TRB0005A 71
- Fault Message 72
- Chapter 4 73
- Chapter 5 79
- Interface Problems 80
- Troubleshooting ATM LANE 85
- , and take the 86
- <slot_no.> 100
- <slot> 102
- Caution: 104
- <instance> 107
- <ENTITY> 108
- Chapter 6 111
- Troubleshooting AppleTalk 112
- Troubleshooting DLSw 114
- Troubleshooting IP 116
- <TELNET 118
- Ping Does Not Work 119
- <slot_no.> 120
- Network Unreachable Message 121
- Host Did Not Respond Message 122
- TRB0006A 123
- Troubleshooting RIP 124
- Troubleshooting OSPF 125
- Troubleshooting IPX 126
- <destination_address> 129
- <service_name> 130
- Troubleshooting OSI 131
- Chapter 7 143
- (continued) 148
- <pathname> 151
- Chapter 8 153
- Getting Help 153
- Sending and Retrieving Files 155
- <filename> 156
- Appendix A 157
- Reading the Event Log 157
- System Startup 158
- Dial-on-Demand Raise DTR Log 174
- Dial-on-Demand V.25bis 179
- Appendix B 195
- Overview 196
- Implementation Notes 198
- Getting Started 199
- Creating an Instance for MCT1 201
- Example 1 204
- Example 2 204
- <line_no.> 205
- <value> 205
- Starting Packet Capture 207
- Terminating Packet Capture 207
- Capture file: 210
- Example 4 211
- Using Optional Features 212
- Assigning Filters 215
- <attribute_no.> 216
- Specifying the Reference 218
- Specifying the Offset 219
- Configuration Examples 221
- Example 3 222
- Example 5 223
- Settings 224
- <IP_address> 227
- Examples 231
- <slot no.> 237
- Bisynchronous 247
- Frame Relay 247
- Passthru 248
- Standard PPP 248
- Appendix C 253
- Packet Configuration 253
- Using the Line Subcommand 254
- Using the Load Subcommand 257
- Using the Unload Subcommand 257
- B-21, B-25, B-48 264
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