Avaya Troubleshooting Routers Guía para resolver problemas descargar pdf (Pagina 151)

Troubleshooting a Site Manager Problem

308656-14.00 Rev 00

7-9

Target Does Not Respond (or Similar Message)

When the destination of the ping request fails to respond, determine whether the

node is in the local ARP cache by issuing the

arp -a

command. Most UNIX

workstations display the current ARP cache in response to this command. If the

MAC address is in the ARP cache, check its wfIpInterfaceEntry statistics.

If the MAC address is not in the ARP cache, do the following:

Enter the following command to check the workstation’s interface

definition:

ifconfig -a

The workstation displays all of the assigned IP addresses and subnet masks.

From other nodes on the segment, ping the router’s interface.

From other nodes on the segment, ping the workstation from which you

are trying to establish a Site Manager connection.

Cannot Allocate Colormap Message

Site Manager cannot allocate any colors for its display because another process on

the workstation is using them. Set the background to a single color or terminate

another background process.

UNIX Workstation Generating Core Dumps

Divide one core dump into smaller files as follows:

Enter the following Technician Interface command:

gdb -c core

The Technician Interface displays the path and name of the file that was

executing.

Enter the command again, this time using the path and name of the

executable file displayed in step 1 as a variable:

gdb -c core

Send the files to the Nortel Networks Technical Solutions Center.

See Chapter 8 for instructions.

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Avaya Troubleshooting Routers Guía para resolver problemas Pagina 151