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Troubleshooting the Data Module 10-29

Troubleshooting

Chapter 10

Setting Up The COM Port 10

If you get a message that BCMS Vu cannot start, it may be because you

selected the wrong COM Port during installation.

You need to configure the COM Port so that your associated software can

create the connections between your PC and your data module. To set up

the COM Port, configure the DEFINITY system. See “Connecting to the

DEFINITY System” on page 4-4.

Restart your PC .

Repairing a Corrupted Database 10

The database records that have been downloaded and stored on your PC

hard disk can become corrupted.

You can correct this by using the Repair Database command in the Options

menu. After you repair the database, you will probably want to update the

database Index that allows reports to be quickly created.

You can also compact the database in order to store more data on your hard

disk.

To repair a corrupted database,

1. In the Options menu, select Repair Database... or select the Repair

Database Toolbar button.

2. In the window that appears, click on Repair Corrupted Database.

The buttons in the window become gray temporarily. When the

operation finishes or fails, the grayed items become normal.

If the operation fails, an error notice appears.

3. To exit the window, select Finish.

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Avaya R2 Guía de usuario Pagina 226