Avaya Business Communication Manager 5.0 - Configuration - Devices Manual de usuario descargar pdf (Pagina 27)

Device configuration overview 27

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

Supervisor telephone overview

The following path indicates where to set up silent monitoring parameters in

Element Manager:

Element Manager: Configuration > Telephony > Global Settings >

Advanced Feature Settings

Silent monitoring

The features in this dialog box provide the parameters that determine how you

can use supervisor terminals on your system to monitor Hunt group members.

Hospitality services phones

Use the Hospitality panels to set up room telephones, and determine how they

function. Once the system is set up, you can change settings through the

telephone using the Desk password. Service personnel change the service

state of the room using the Room condition password (optional).

Central answering position

A CAP (Central Answering Position) station acts as a central answering and

monitoring point for a group or a business.

CAPs become enhanced CAPs (eCAPs) when you identify the telephone DN

under the CAP/KIM assignment. You can configure a maximum of 12 CAPs

as eCAPs on the system.

All CAPs can be programmed with quick dial numbers that allow the person at

this station to monitor and answer call traffic into the group. If you program the

CAP to be an eCAP, lines, hunt group appearances, and line appearances can

also be moved to the module.

Central answering position overview

The following paths indicate where to set up a CAP in Element Manager and

through Telset Administration:

• Element Manager: Configuration > Telephony > Global Settings >

CAP Assignment

• Telset interface: **CONFIG > System prgrming > CAP/KIM assgn

Prime line

The prime line is the DN that the line rings when the system cannot ring the

intended DN.

Configuration > Telephony > Sets > All DNs > Capabilities and

Preferences

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Avaya Business Communication Manager 5.0 - Configuration - Devices Manual de usuario Pagina 27