Avaya Business Communication Manager 5.0 - Configuration - Devices Manual de usuario descargar pdf (Pagina 127)

Set access to call answer features configuration 127

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

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Setting up park timeout

Determine how many minutes the system waits between parking a call and

returning the call to the original answering telephone.

Procedure steps

Step Action

1 Select Configuration > Telephony > Global Settings > Feature Settings.

2 In the Timers subpane from the Park timeout (sec.) list, select the time for

the call to remain parked.

--End--

Determining call park code assignment sequence

Determine how the system assigns a retrieval code to parked calls. If Lowest

is selected, the system chooses the lowest code that is available when the call

is parked. If Cycle is selected, the system chooses the codes in a sequence,

from lowest to highest, until all the codes have been used, then starts at the

lowest code again.

Procedure steps

Step Action

1 Select Configuration > Telephony > Global Settings > Feature Settings.

2 In the Feature settings subpanel, from the Park mode list, select the

desired setting.

--End--

Sharing calls by parking on SWCA buttons

System wide call appearance (SWCA) keys allow you to control call park and

retrieval features on any type of line across the local system. These features

expand the BCM call park and call retrieve features by providing visual

indications of the status of any call parked on an SWCA button with indicators.

The calls can also be controlled by directly entering the SWCA feature codes.

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Avaya Business Communication Manager 5.0 - Configuration - Devices Manual de usuario Pagina 127