Avaya Business Communication Manager 5.0 - Configuration - Devices Manual de usuario descargar pdf (Pagina 125)

Set access to call answer features configuration 125

Nortel Business Communication Manager 5.0

Configuration — Devices

NN40170-500 02.04 Standard

August 2009

Configuring call forward procedures navigation

• Configuring forwarding of unanswered calls (page 125)

• Blocking set access to call forwarding (page 125)

Configuring forwarding of unanswered calls

Using system programming, you can forward calls internally or externally if the

telephone is unanswered, if the telephone is busy, or you can forward all calls

to an external number.

Procedure steps

Step Action

1 Determine the dial string for the telephone to which the calls are to be

forwarded. Include routing codes if the telephone is external to the system.

2 Click Configuration > Telephony > Sets > Active Sets > Line Access.

3 Select the DN record for the telephone for which you want to configure call

forward.

4 Enter the dial string where to forward the call.

Ensure that this entry is less than the Delayed ring transfer setting.

--End--

Blocking set access to call forwarding

You can block the user from using the call forward feature by setting the Set

Lock for the telephone to Full.

Procedure steps

Step Action

1 In Element Manager, click Configuration > Telephony > Sets > All DNs >

Restrictions.

2 In the Set Lock field, select Full.

--End--

Configuring the call camp-on timer

The system camps a call for a specified length of time before it returns the call

to the original answering telephone.

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Avaya Business Communication Manager 5.0 - Configuration - Devices Manual de usuario Pagina 125