Avaya Voice Announcement Manager Reference Release 3.0 Manual de usuario Pagina 3
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Table of Contents
Getting Started................................................................................................................................. 1
What can I do with Voice Announcement Manager? ...................................................................... 1
Basic Features.............................................................................................................................. 1
Understanding Announcements with Voice Announcement Manager......................................... 1
What's New in this Release............................................................................................................. 2
Previous Enhancements............................................................................................................... 2
Where do I begin? ........................................................................................................................... 5
Configuring Voice Announcement Manager.................................................................................... 6
Configuration Overview ................................................................................................................... 6
Preparing Communication Manager software for Voice Announcement Manager......................... 6
Entering and changing voice system information............................................................................ 7
Entering and changing voice system information............................................................................ 7
Setting up automatic login............................................................................................................... 7
Option 1 ........................................................................................................................................ 7
Option 2 ........................................................................................................................................ 8
Enabling and disabling virtual VAL boards...................................................................................... 8
Purpose of Enabling and Disabling .............................................................................................. 8
Prerequisites................................................................................................................................. 8
Procedure ..................................................................................................................................... 8
Testing Connectivity ........................................................................................................................ 9
Troubleshooting Voice Announcement Manager............................................................................ 9
Connection Errors......................................................................................................................... 9
Using Voice Announcement Manager........................................................................................... 11
Creating a voice system login for Voice Announcement Manager................................................ 11
Creating a New Announcement..................................................................................................... 14
Creating an audio group................................................................................................................ 15
Copying Audio Files to and from a Voice System......................................................................... 15
Viewing Announcement Properties ............................................................................................... 16
Changing Announcement Properties............................................................................................. 16
Modifying an audio group .............................................................................................................. 17
Deleting Audio Files....................................................................................................................... 17
Deleting announcement properties................................................................................................ 18
Deleting an audio group ................................................................................................................ 18
Deleting voice systems from Voice Announcement Manager....................................................... 19
Backing Up .................................................................................................................................... 19
Backing Up a Single VAL/Virtual VAL Board.............................................................................. 19
Backing Up Selected VAL/Virtual VAL Boards........................................................................... 20
Backing Up All VAL Boards........................................................................................................ 20
Restoring ....................................................................................................................................... 21
Restoring from a Single VAL Board............................................................................................ 21
- Table of Contents 3
- Getting Started 9
- Where do I begin? 13
- Configuration Overview 14
- Manager 14
- Setting up automatic login 15
- Testing Connectivity 17
- Creating a New Announcement 22
- Creating an audio group 23
- Modifying an audio group 25
- Deleting Audio Files 25
- Deleting an audio group 26
- Backing Up 27
- Restoring 29
- Viewing the Activity Log 30
- Using the online help system 39
- Searching for Audio Files 40
- Creating a Task 42
- Modifying a Task 42
- Deleting a Task 43
- Stopping a Scheduled Task 43
- Deleting Completed Tasks 43
- Creating a Template 43
- Modifying a Template 44
- Deleting a Template 44
- Screen Reference 45
- Create/Edit Group dialog box 62
- Create New Task dialog box 63
- Create Task dialog box 64
- Create Template dialog box 65
- Rename Audio File dialog box 78
- Search Results dialog box 80
- Search Task dialog box 82
- Select Frequency dialog box 83
- Task Editor dialog box 86
- Template Editor dialog box 87
- Contacting Us 91
- General Contact Information 91
- Technical Support 91
- Contacting us about training 92
- Giving us your feedback 93
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