Avaya Voice Announcement Manager Reference Release 3.0 Manual de usuario Pagina 14
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Voice Announcement Manager Reference
6
Configuring Voice Announcement Manager
Configuration Overview
The first time you start Voice Announcement Manager, it automatically displays a dialog
box into which you can enter the information that Voice Announcement Manager needs
so it can connect to a supported voice system.
You can enter the information immediately or cancel the dialog box and enter the
information later. However, Voice Announcement Manager functionality is greatly
diminished until you enter the connectivity information.
We recommend that you set up Voice Announcement Manager in the following order:
1 Prepare Communication Manager software for use with Voice Announcement
Manager.
2 Start Voice Announcement Manager and enter voice system information into the
dialog box that automatically appears (the first time you start Voice Announcement
Manager).
3 Test connectivity.
4 Troubleshoot any problems.
If problems occur, there is usually a Help button on the error message that appears. Click
the Help button for troubleshooting ideas.
Preparing Communication Manager software for Voice Announcement
Manager
Voice Announcement Manager will not work with the Communication Manager software
on your voice system until you have properly prepared the Communication Manager
software for use with Voice Announcement Manager. Specifically, you must set up your
Communication Manager software with the new VAL boards (G700, G350, and
TN2501AP) as well as set up the Communication Manager software so you can access it
over your LAN/WAN via a C-LAN board.
To prepare your Communication Manager software for Voice Announcement Manager,
perform the following steps:
1 Install voice systems, if you have not already.
Refer to MCC on the following website: http://made-easy.avaya.com/
2 Install C-LAN circuit pack(s).
Refer to Administration for Network Connectivity for Avaya Communication Manager
Software. A copy of this document is available on the Avaya Integrated Management
Software CD. Optionally, you can search for it as described in Contacting Us for
Documentation.
3 Test C-LAN connectivity to the LAN.
Refer to Administration for Network Connectivity for Avaya Communication Manager
Software. A copy of this document is available on the Avaya Integrated Management
Software CD. Optionally, you can search for it as described in Contacting Us for
Documentation.
4 Install VAL circuit pack(s).
Refer to the "Non-volatile storage of announcements on VAL" in the chapter
"Managing Announcements" in the Administrator’s Guide for Avaya Communication
Manager Software, 555-233-506. A copy of this document is available on the Avaya
- Table of Contents 3
- Getting Started 9
- Where do I begin? 13
- Configuration Overview 14
- Manager 14
- Setting up automatic login 15
- Testing Connectivity 17
- Creating a New Announcement 22
- Creating an audio group 23
- Modifying an audio group 25
- Deleting Audio Files 25
- Deleting an audio group 26
- Backing Up 27
- Restoring 29
- Viewing the Activity Log 30
- Using the online help system 39
- Searching for Audio Files 40
- Creating a Task 42
- Modifying a Task 42
- Deleting a Task 43
- Stopping a Scheduled Task 43
- Deleting Completed Tasks 43
- Creating a Template 43
- Modifying a Template 44
- Deleting a Template 44
- Screen Reference 45
- Create/Edit Group dialog box 62
- Create New Task dialog box 63
- Create Task dialog box 64
- Create Template dialog box 65
- Rename Audio File dialog box 78
- Search Results dialog box 80
- Search Task dialog box 82
- Select Frequency dialog box 83
- Task Editor dialog box 86
- Template Editor dialog box 87
- Contacting Us 91
- General Contact Information 91
- Technical Support 91
- Contacting us about training 92
- Giving us your feedback 93
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