Avaya Basic Call Management System (BCMS) Manual de usuario descargar pdf (Pagina 32)

Generating reports

32 BCMS Operations

Printing historical reports

If you do not have a printer directly connected to your terminal, see Scheduling historical

reports on page 35.

To print an historical report, complete the following steps:

4. Type the list command for the report that you want to print. See Commands for printing

historical reports on page 33.

VDN summary report

(hourly/half-hourly)

list bcms summary vdn

## time xx:xx xx:xx

## is an administered VDN

extension or range of

extensions measured by

BCMS.

The first xx:xx is the start

time. The second xx:xx is the

stop time. Both use a 24-hour

clock.

VDN summary report

(daily)

list bcms summary vdn

## day xx/xx xx/xx

## is an administered VDN

extension or range of

extensions measured by

BCMS.

The first xx/xx is the start

day. The second xx/xx is the

stop day.

Commands for displaying historical reports (continued)

To view the Enter Where

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