Avaya VoIP Monitoring Manager Reference Release 3.0 Manual de usuario descargar pdf (Pagina 9)

About VoIP Monitoring Manager

VoIP Monitoring Manager is a Voice over IP (VoIP) Quality of Service (QoS) monitoring tool. It

enables you to monitor and review the quality of a call on an AVAYA™ VoIP network. Using the

VoIP Monitoring Manager, you can view the Jitter, Round Trip Time (RTT) and Packet Loss

experienced at the endpoints and during a session. The QoS data displays currently active

endpoints or for endpoints active in the past. With this information, you can begin to troubleshoot

and isolate problems.

If you are new to using the VoIP Monitoring Manager, the following information explains what you

can do with this tool.

Search for Endpoints

You search endpoints active from some time in the past or within a date range. The Advanced

Search options enable you to narrow your search to match phone numbers, SIP user names,

network addresses, or QoS level.

View Reports

Once you have completed your search, you can view a summary or a detailed report. The reports

display the QoS data for selected endpoints. This is particularly useful for monitoring Gateways or

locating problems at a particular endpoint. You can also view a report for endpoints involved in a

session. This will assist with determining problems that occur between two endpoints or in an

isolated area of the network.

Generate Automatic Alarms

You can generate SNMP Traps/Alarms , which enables the VoIP Monitoring Manager to alert you

when the Jitter, Round Trip Time or Packet Loss reaches certain levels. This assists you to

routinely monitor the network, and troubleshoot problems.

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Avaya VoIP Monitoring Manager Reference Release 3.0 Manual de usuario Pagina 9