Avaya VoIP Monitoring Manager Reference Release 3.0 Manual de usuario descargar pdf (Pagina 104)

Avaya VoIP Monitoring Manager Reference

Server Version Error

If you receive the following error message you will need to ensure the VoIP Monitoring Manager

Server is running the same version as the VoIP Monitoring Manager Client.

The VoIP Monitoring Manager Server on [computer name inserted] is running an

incompatible version. Please select a compatible Server or upgrade the Client and/or

Server.

Try

 Check the Host Name Server dialog.

 Check that the version number for the Client is the same for the Server

 From the Client, Help > About menu.

 From the Server dialog, click Help > About menu. If the version numbers are not the

same, you will need to close all browsers and download the correct Server version.

If you are running the Web Client, the error message will be slightly

different as follows:

The VoIP Monitoring Manager Server is an incompatible version.

Please close all your browsers and try again.

For this situation, close all browsers and then retry using the Web Client.

This will result in the correct Web Client automatically downloaded from

the server.

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Avaya VoIP Monitoring Manager Reference Release 3.0 Manual de usuario Pagina 104