
Troubleshooting
99
General Server Error
If you receive the following error messages then you either need to reboot the machine and
restart the VoIP Monitoring Manager Server or contact customer support.
Unknown error starting server. Try rebooting. Please contact customer support
if this error continues. Server exiting.
See Also
VoIP Monitoring Manager Server Error Messages
Components of VoIP Monitoring Manager
Invalid RTCP Port
If you receive the following error messages then the number entered in the RTCP Listen Port field
in the VoIP Monitoring Manager Options is not valid. Enter a number in the range of 1 – 65535.
Please enter a port in the range 1 to 65535.
See Also
VoIP Monitoring Manager Options
VoIP Monitoring Manager Server Error Messages
Components of VoIP Monitoring Manager
Ports used by Server
The following ports are used:
Port Function
161 SNMP Service listens on this port
162 SNMP Trap service listens on this port.
Required on the machine running the trap collector (if you are collecting traps).
1099 RMI registry runs on this port
5005 RTCP Listen port. Endpoints send RTCP to the VMM server on this port.
If any of the IP endpoints are on the other side of a firewall from the VMM
server, the firewall needs to be configured to let these packets through.
See Also
Problems Binding to Port 162
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