Avaya VoIP Monitoring Manager Reference Release 3.0 Manual de usuario descargar pdf (Pagina 101)

Troubleshooting

93

Invalid Date Range

If you receive this error message then the start date selected in the Search dialog is after the end

date. You will need to change the start date or end date in the Search dialog so that the start date

is before the end date.

The date range is invalid. Please ensure the start date is before the end date and try again.

See Also

Troubleshooting

About Summary Reports

Invalid Search Parameter

The Invalid Search Parameter error message displays if you have entered an incorrectly

formatted entry in one or more of the fields in the Search dialog. Follow the suggested examples

in the dialog or for more information on correct formatting consult the following topics:

 Search for a Specific Phone Number

 Search for a Specify SIP Username

 Search for a Specific Network Address

 Search Using QoS Values

See Also

Advanced Search Dialog

No Data is Displaying on a Report

There are many reasons why data may not display on the report.

Possible Solutions

 If you are using MSDE, data older than 30 days is removed from the database.

 If you are using SQL server, data older than 100 days is removed from the database.

 Check the VoIP Monitoring Manager Options. You may have an incorrect Windows

SNMP Agent Community ID or RTCP Listen Port setting.

See Also

Troubleshooting

Error Messages

About Detailed Reports or Summary Reports

Interpreting the Values Using Detailed or Summary Reports

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