Avaya VoIP Monitoring Manager Reference
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Make one port available
The VMM client and server communicate using Java Remote Method Invocation (RMI), and uses
the port 1099 on the machine on which the VMM server is running.
If this port is not available, the VMM server will attempt to use the following ports: 49177, 51173,
or 63006. Although it is unlikely that all of these ports will be in use on a single machine, please
ensure that at least one of these ports is available.
Check Windows SNMP Agent is Installed and Running
The Windows SNMP Agent must be installed before you install the VoIP Monitoring Manager
Server. You are prompted during the VoIP Monitoring Manager install to install it from the
Windows 2000 CD. If the Windows SNMP Agent is not installed or not running, you will
experience problems receiving data.
Check if Windows SNMP Agent is Installed and Running
1. Select Start > Settings > Control Panel > Administrative Tools > Services.
2. Scroll down until you see the words SNMP Service. It should have a status as Started
and Startup Type as Automatic. If it is not included in the list you will need to install it
from the Windows 2000 CD.
3. If it is listed but not set to run automatically, you will need to change its properties as
follows:
4. Right-click on SNMP and select Properties from the context menu. The SNMP Service
Properties dialog opens.
5. Select Automatic from the Startup Type drop down list.
6. Click OK.
See Also
Check for a Valid Community ID
Troubleshooting
Components of VoIP Monitoring Manager
Check for a Valid SNMP Community ID
The Community ID for your Windows SNMP Agent must match the Community ID defined in the
VoIP Monitoring Manager Options. By default it is public but it may have been changed.
You cannot complete this procedure unless you have already checked that Windows SNMP is
installed and running.
To Check for a Valid Community ID
1. Click Start > Settings > Control Panel > Administrative Tools > Services.
2. Scroll down and select the SNMP Service.
3. Right-click on SNMP Service and select Properties from the context menu.
4. Select the Security tab. The VoIP Monitoring Manager Options must have a Community
ID from the list of Community Names.
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