Avaya VoIP Monitoring Manager Reference Release 3.0 Manual de usuario Pagina 106

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Avaya VoIP Monitoring Manager Reference
98
Server Error Messages
Server Error Messages
This part of help lists some common Server error messages that may occur as a result of mis-
configuration or incorrect usage.
See Also
Check for a Valid Community ID
Installing VoIP Monitoring Manager
VoIP Monitoring Manager Options
Check SNMP Installation
The Simple Network Management Protocol (SNMP) Agent is the Windows SNMP service that
runs on your computer. SNMP is a protocol for communications between remote network
management stations and managed network elements (such as AVAYA devices).
The VoIP Monitoring Manager Server needs the Windows SNMP Agent installed as it enables the
RTCP Monitor to collect and publish the data. The Windows SNMP service is provided with the
Windows 2000 CD but is not installed by default. You will be prompted during the VoIP Monitoring
Manager install to install it from the Windows 2000 CD.
See Also
Check Windows SNMP Agent is Installed and Running
Check for a Valid Community ID
Troubleshooting
Components of VoIP Monitoring Manager
Could Not Resolve Host Name
If you receive the following error messages then the machine running the VoIP Monitoring
Manager Server is not correctly configured for TCP/IP. If your IT department cannot resolve this
problem, please contact customer support.
Error starting Server [text of exception raised inserted] Server exiting.
See Also
VoIP Monitoring Manager Server Error Messages
Components of VoIP Monitoring Manager
Excessive Packet Loss
Packet Loss is the result of packets being lost in the transmission from one endpoint to another.
When packet loss occurs there could be a drop out of words or partial words in the conversation.
At low levels, poor voice quality would result. At high levels, the conversation becomes
unintelligible. Packet Loss can result from line congestion.
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