Avaya Business Communications Manager - Interactive Voice Response Guía de configuración descargar pdf (Pagina 50)

50 Chapter 2 Installing Interactive Voice Response

NN40070-300

6 Click the Change link for the line you want to assign to IVR.

The Line Properties page opens.

7 From the Answer Mode list box, select IVR.

8 From the Number of rings list box select the number of rings you want there to be before IVR

answers.

You must select a number from 0 to 12. If you set the number to less than 2, Caller ID

information cannot be passed to IVR for analog lines.

9 Click Submit.

To assign multiple lines to IVR

1 Launch and log on to the Business Element Manager.

The Business Element Manager opens with the Task Navigation Panel open.

2 From the Configuration tab, open the Applications folder.

3 Click Voice Messaging/Contact Center.

The Voice Messaging/Contact Center panel appears.

4 Click Launch CallPilot Manager.

The CallPilot Manager Main Menu opens in your web browser.

5 Click Auto Attendant.

The Lines Administration page appears.

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Avaya Business Communications Manager - Interactive Voice Response Guía de configuración Pagina 50