Avaya Business Communications Manager - Interactive Voice Response Guía de configuración descargar pdf (Pagina 17)

Chapter 2 Installing Interactive Voice Response 17

Interactive Voice Response Installation and Configuration Guide

PeriView is not installed on the User PC. Rather, the User PC accesses information on the

PeriView Consolidator Workstation through a browser-based PeriView.

The PeriView Consolidator Workstation runs both the Apache Web Server and MPS Manager

Data Provider (MMDP). The PeriView Consolidator MMDP communicates with MMDPs running

on the Avaya BCMs and collects information. Information collected by PeriView Consolidator

MMDP process is sent by jar files to the user PC by the Apache Web Server.

The Avaya BCM MMDPs always run in service mode. An MMDP process in service mode will

allow another, higher level MMDP process (for example, the PeriView Consolidator) to establish a

constant and persistent connection.

By design, the User PC can only log on to the PeriView Consolidator to get a PeriView display,

not the Avaya BCM (or Avaya BCMs). This is so even if the PeriView Consolidator Workstation

and the User PC are the same machine.

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Avaya Business Communications Manager - Interactive Voice Response Guía de configuración Pagina 17