
Chapter 2 Installing Interactive Voice Response 19
Interactive Voice Response Installation and Configuration Guide
5 The selected features will now install. At the end of the installation, you will be prompted to
restart the Computer. Select No and click Finish.
6 From the MPS 2.1 Software, Documentation and Update CD, install any patches by
double-clicking on each files in the Patches folder.
When this window appears, patches have been successfully installed:
7 Confirm installation of PeriView and PERIpdp 2.1 from the command line by entering:
C:\>perl -S perireiv.plx outfile=STDOUT
8 In C:\Program Files\Nortel\PERIpdp\etc, back up the userdb.xml file.
9 From the BCM/IVR Toolkit CD, copy the file userdb.xml.BCM to overwrite C:\Program
Files\Nortel\PERIpdp\etc\userdb.xml.
The userdb.xml.BCM file contains the administrative plugins required for BCM/IVR
management.
10 Restart Apache and PDP services.
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