Avaya Business Communications Manager - Interactive Voice Response Guía de configuración descargar pdf (Pagina 22)

22 Chapter 2 Installing Interactive Voice Response

NN40070-300

18 In the Add Data Provider window, enter the host name, for example, BCM-IVR, in the Data

Provider Name field.

19 Select the BCM-IVR as the Service Data Provider by checking the Service Data Provider

option.

20 Select the PeriView Consolidator workstation as the Parent Data Provider.

21 At the bottom of the window, ensure that the box next to Will the Data Provider monitor

local components field is checked.

This triggers the BCM-IVR MMDP process to connect to the local srp to get state information.

Note: To ensure the Data Provider host name translates to its corresponding IP

address, make a DNS entry or place an entry in the consolidators host file:

C:\winnt\system32\drivers\etc\hosts

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Avaya Business Communications Manager - Interactive Voice Response Guía de configuración Pagina 22