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Chapter 5 Configuring VoIP trunks 79
IP Telephony Configuration Guide
On Business Communications Manager Ottawa
This procedure details actions that the installer performs to set up the Business Communications
Manager Ottawa.
1 The installer sets up 2221 as the Control set for each VoIP line, so that the VoIP schedule can
be manually activated. This setup is necessary for PSTN fallback.
2 The installer sets the published IP address.
In this case, the public IP network is connected to the LAN 2 connection, therefore, the
installer sets the published IP address to LAN 2. This is the address that devices on the Packet
Data Network (PDN) will use to locate the system.
3 The installer configures the media for the system, using the following settings:
• The first preferred codec is set to G.729. The installer chooses this setting due to the
unique requirements of this installation.
• Silence Compression is turned on.
• Jitter Buffer is set to medium.
4 The installer puts eight VoIP lines into line pool O.
Any line pool can be used as long as all of the lines in the pool are VoIP trunks. The installer
does not set an access code for the line pool, because the access code does not work with
fallback. Instead, the line pool will be accessed using destination digits after the installer sets
up PSTN fallback.
5 For each telephone on the system, the installer gives the DN record access to line pool O.
6 The installer sets up a remote gateway for the Santa Clara Business Communications
Manager, using the following settings:
• Destination IP: 47.62.84.1 This is the published IP address of the Santa Clara Business
Communications Manager.
• QoS Monitor: Enabled
This must be enabled for PSTN fallback to function.
• Transmit Threshold: 3.0
This is a Mean Opinion Score (MOS) value that ensures that the VoIP lines are used as
long as the system can provide moderate quality.
• Receive Threshold: 3.0
This is a MOS value that ensures that the VoIP lines are used as long as the system can
provide moderate quality.
• Destination Digits: 3
This number will also be used as part of the Destination code.
Note: In this case, because the systems are on a Coordinated Dialing Plan (CDP)
network, and the 3 is included in the DN, this number will be absorbed before dialout.
- Business Communications 1
- Manager 2.5 1
- IP Telephony Configuration 1
- Trademarks 2
- Contents 3
- Chapter 4 4
- Chapter 5 5
- Chapter 6 6
- Appendix A 6
- 12 Tables 12
- Before you begin 13
- Symbols used in this guide 13
- Text conventions 14
- Acronyms 14
- Related publications 15
- How to get help 16
- Chapter 1 17
- Introduction 17
- IP telephones and VoIP trunks 18
- Figure 1 Network diagram 19
- Telephones 20
- IP network 21
- Key IP telephony concepts 22
- Jitter Buffer 23
- QoS routing 23
- Chapter 2 25
- Prerequisites checklist 25
- Network assessment 26
- Resource assessment 27
- Keycodes 27
- Defining published IP address 28
- IP telephones 30
- NetVision wireless telephones 30
- Chapter 3 31
- Installing IP telephones 31
- Choosing a codec 33
- Choosing a Jitter Buffer 34
- Before installing 34
- Using a 3-port switch 35
- NORTEL NETWORKS 36
- Manual Cfg DHCP(0 no, 1 yes) 36
- Field Value Description 37
- Slow connection 40
- One-way or no speech paths 40
- Dropped voice packets 40
- Changing the contrast level 40
- Configuring DHCP 41
- Figure 5 IP Terminal status 42
- Figure 6 Configuration menu 42
- Figure 8 Configuration menu 44
- Download Pending 44
- Customizing feature labels 46
- Moving IP telephones 47
- Keep DN alive 48
- Figure 12 i2050 Switch type 49
- 7 Click on the BCM option 50
- Configuring NetVision records 52
- /symbol.com> 53
- <http:/ 53
- Testing the handset functions 55
- Changing a handset Name 57
- Configuring VoIP trunks 59
- Configuring media parameters 60
- Setting silence compression 61
- Setting jitter buffers 62
- Outgoing call configuration 63
- Figure 18 Trunk/Line data 64
- Configuring a remote gateway 66
- Configuring PSTN fallback 68
- Enabling PSTN fallback 69
- Setting up the VoIP schedule 69
- Configuring routes 70
- Figure 26 VoIP schedule 73
- Activating the VoIP schedule 74
- Turning on QoS monitor 75
- Incoming call configuration 76
- Example configuration 78
- Making calls 82
- Connecting an i200X telephone 83
- Quality of Service Monitor 86
- Port settings 86
- Using firewalls 87
- Using a gatekeeper 88
- The call signaling method 89
- Gatekeeper call scenarios 91
- Typical applications 93
- Setting up the system 95
- Efficient Networking 99
- Network engineering 100
- LAN engineering examples 103
- WAN engineering 104
- Setting Non-linear processing 105
- (8 kb/s) 106
- P0937663 03.1 106
- Traceroute 106
- Enough link capacity 107
- Not enough link capacity 107
- Further network analysis 108
- Reduce link delay 109
- Reducing hop count 109
- Adjust the jitter buffer size 110
- Reduce packet errors 110
- Routing issues 111
- Appendix B 113
- Silence compression 113
- Comfort noise 116
- Appendix C 117
- Network performance utilities 117
- Appendix D 119
- Interoperability 119
- Speech path setup methods 120
- Media path redirection 120
- Gatekeeper 120
- Symbol NetVision telephones 121
- 122 Interoperability 122
- Appendix E 123
- Quality of Service 123
- Measuring Intranet QoS 124
- Recording routes 125
- Adjusting Ping measurements 126
- Measurement procedure 127
- 128 Quality of Service 128
- Traffic mix 129
- TCP traffic behavior 129
- Network Quality of Service 130
- Quality of Service parameters 131
- Fallback to PSTN 132
- Glossary 133
- 134 Glossary 134
- Glossary 135 135
- 136 Glossary 136
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