Avaya CallPilot 4.0 Unified Messaging Guía de usuario descargar pdf (Pagina 47)

Instant Messaging

The Instant Messaging feature allows you to start an Instant Messaging (IM) session

through Microsoft Windows/MSN Messenger/Nortel Multimedia PC Client (MCS 5100)

from a CallPilot or e-mail message.

You can initiate an Instant Messaging connection with other users, provided both parties

have a valid account on MCS 5100 (Nortel Multimedia PC Client) or with one of the

following services available in Windows/MSN Mess

enger:

 NET Passport Service (Windows/MSN Messenger)

 SIP Communication Service (Windows Messenger only)

 Exchange Instant Messaging Service (Windows Messenger only)

There are no special requirements to configure these services. You must configure

these accounts according to Windows/MSN Messenger requirements. For the SIP

Communication Service on MCS 5100 configuration, you must have a configured and

fully-operational Nortel Multimedia PC Client to use its Instant Messaging functionality.

To activate Instant Messaging functionality in CallPilot Desktop Messaging

To activate Instant Messaging in CallPilot Desktop Messaging, you must select the

applications to be used. Use the General tab of the CallPilot Desktop Messaging

Properties dialog box for this.

 By default, both applications are not selected. You cannot select an application

that is not installed on your PC.

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Avaya CallPilot 4.0 Unified Messaging Guía de usuario Pagina 47