Avaya CallPilot 4.0 Unified Messaging Guía de usuario descargar pdf (Pagina 41)

Forwarding and replying to messages

You can forward a message and append an introduction to it. You can also compose a

reply to the sender of a message, or to the sender and all recipients of a message.

Note: Your administrator can block messages forwarded to external e-mail addresses.

Message Forwarding Rule

The Message Forwarding Rule can be configured by the system administrator or by the

My CallPilot user. The Message Forwarding Rule feature enables you to automatically

forward some or all of your CallPilot messages to an address configured by the system

administrator. The user must enable the Message Forwarding Rule. If a message

cannot be delivered the Message Forwarding Rule is disabled. Once the user receives

notice of the undeliverable message, the Me

ssage Forwarding Rule, must again be

enabled.

Messages forwarded from the CallPilot server are delivered to the e-mail account

configured in the Message Forwarding Rule. You can treat these messages as any

other e-mail. Messages can be forwarded, printed, saved, archived, and deleted, can

have rules applied to them, and so on.

Lotus Notes users receive the forwarded messages in their Notes Inbox. The messages

ppear as Lotus Notes e-mail, and honor all rules that apply to Lotus Notes e-mail

messages.

For users of Lotus iNotes, forwarded CallPilot messages appear as Lotus Notes e-mail

messages. The messages honor all rules that apply to iNotes e-mail messages. The

messages are displayed with Lotus iNotes e-m

ail icons and the standard iNotes e-mail

To forward or reply to a message

1 In an open message, click

Forward, Reply, or Reply to All.

2 On the new message form,

compose a voice, fax, or text

message.

3 Address forwarded messages the

same way as a new message.

Replies are addressed

automatically.

4 Add attachments, set options, and

change the subject line if required.

5 Click the Send Message icon.

Compose voice message

Compose text message

Attach file

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Avaya CallPilot 4.0 Unified Messaging Guía de usuario Pagina 41