Avaya BCM 2.5 Call Detail Recording System Guía de usuario descargar pdf (Pagina 42)

42 Chapter 3 Call Detail Recording Reports

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Figure 16 Sample conference call

SL-1 CLID reports

The SL-1 CLID report consists of two lines. The CLID information, if available, appears in the

third character position of the second line.

The CLID number is always 16 digits. Any missing numbers are represented by an “x.” If there is

no CLID Information available then no CLID Information report is delivered.

Figure 17 shows an example of an incoming call on line 38 to station set 2221 with CLID enabled.

The CLID number available is 4037692000. Refer to “Sample incoming call with CLID” on page

42.

Figure 17 Sample incoming call with CLID

Figure 18 shows an example of an incoming call on line 37 to station set 2211 with Call

Information enabled, and the CLID number is not available. Refer to “Sample incoming call with

Call Information and without CLID” on page 42.

Figure 18 Sample incoming call with Call Information and without CLID

Figure 19 shows an example of an incoming call on line 38 to station set 7447 and transferred to

station set 2223. Call Information is enabled, and the Call Information number available is

4032919001. Refer to “Sample incoming call transferred with Call Information available” on page

42.

Figure 19 Sample incoming call transferred with Call Information available

SL-1 Target line/Physical lines

When target lines are used on digital trunks, reports show both the target line number and the

physical line number.

Figure 20 shows an example of an incoming call on target line 103 and transferred to another

station set. The physical line is 37. Refer to “Sample target line transfer” on page 43.

S 000 01 DN6545 T038000 04/04 12:23 9369552

E 001 01 CF0001 T038000 04/04 12:27

S 002 01 DN6789 T047000 04/04 12:23 8082635

E 003 01 CF0001 T047000 04/04 12:27

N 034 00 T038000 DN2221 04/04 15:32 00:10:24

4037692000xxxxxx

N 035 00 T037000 DN2211 04/04 14:22 00:12:04

S 029 00 T038000 DN7447 04/04 15:02

4032919001xxxxxx

E 030 00 T038000 DN2223 04/04 15:07

4032919001xxxxxx

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Avaya BCM 2.5 Call Detail Recording System Guía de usuario Pagina 42