Avaya BCM 2.5 Call Detail Recording System Guía de usuario descargar pdf (Pagina 38)

38 Chapter 2 Configuring Call Detail Recording

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Configuration Clip File

The current file log is not accessible when Call Detail Recording Service is running. Call Detail

Recording Administration closes the current log file and creates a new log file with a new header.

Refer to “The Clip File option window” on page 38.

Figure 12 The Clip File option window

Clip File

To clip the file log:

1 From the Business Communications Manager key, click the Services key.

2 Click the Call Detail Recording folder or any key in the Call Detail Recording submenu.

3 From the Configuration menu, choose Clip File.

The format for the data file extension created is YYYYMMDDHHMMSS. You can download

these files using the Unified Manager.

1 Click the Call Detail Recording key.

2 From the Tools menu, choose Web Download.

3 From the Call Detail Recording section, click the log file.

4 Save the log file to the designated directory.

Note: Before you commit a change, the ‘Other changes exist requiring Commit

or Undo’ parameter appears as Yes in the Configuration Reminder window. When

you commit the change, the parameter automatically changes to No.

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Avaya BCM 2.5 Call Detail Recording System Guía de usuario Pagina 38