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BCM 2.5 Call Detail Recording System
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Avaya BCM 2.5 Call Detail Recording System Guía de usuario Pagina 10
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P0911
648 02
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Business Communications
1
Manager 2.5
1
Call Detail Recording System
1
Administration Guide
1
Trademarks
2
Contents
3
Chapter 4
5
6 Contents
6
Figures 9
9
10 Figures
10
P0911648 02
10
12 Tables
12
Before you begin
13
Text conventions
13
Acronyms
14
Related publications
15
16 Preface
16
Chapter 1
17
Introduction
17
18 Chapter 1 Introduction
18
Chapter 2
19
Services key
20
The Summary window appears
20
The Report Parameters
22
Report formats and types
23
SL-1 reports
23
Assign the SL-1 report type
23
Norstar reports
24
Report Language
24
Report Filter
25
All calls
25
Outgoing calls only
25
Prefix strings
25
Account Code
25
Account Code Feature Code
26
The Report Options
27
Date Format
28
Header Format
28
DNIS Info
29
Connect Char (Characters)
29
The Market Parameters
30
CLID with Name
31
The Prefix Bin Settings
33
Prefix filter
33
The Access Bin Settings
34
Access Bin Settings
34
Suppress Length Settings
35
Saving configuration changes
35
The Configuration menu
36
Configuration Undo
37
Undo changes
37
Configuration Clip File
38
Clip File
38
Chapter 3
39
Call Detail Recording Reports
39
SL-1 report options
40
SL-1 Standard reports
41
SL-1 CLID reports
42
Special station set numbers
43
Norstar CLID reports
45
Norstar All report format
48
Target line/Physical lines
50
Busy reports
50
Bearer capability data
51
PRI Call-by-call service
52
Voice over IP calls
52
External call forward
54
Printable line descriptions
57
HOSPITALITY VACANT
61
Install CDRClient Application
65
Figure 80
66
CDR User Management
68
Delete a user name
69
Modify user privileges
70
Glossary
73
74 Glossary
74
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