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Context-sensitive soft key Action
Back Dismisses the setting and returns you to the
parent screen.
The following table describes the function of the Navigation keys for the Logging Systems
screen.
T
able 114: Navigation
Key Action
Up and down arrows Use the up and down arrows to scroll the
screen.
Right and left arrows Navigates through the signs.
Enter Switches the value of the selected sign from
YES to NO, and NO to
YES.
You can enable or disable SIP-logging using the following command in the Device configuration
file:
LOGSIP_ENABLE Yes/[No]
If the parameter is Yes, the SIP-logging Manager is active and starts logging SIP incoming and
outgoing packages into the log file in FFS.
If the parameter is No, the SIP-logging Manager is not active and there is no logging of incoming
and outgoing packages into the log file in FFS. The default parameter is NO.
Problem Determination Tool (PDT)
The IP
Deskphone with SIP Software contains special services that monitor the performance
and various other states of the IP Deskphone. These services also automatically collect
problem data, and provide symptom analysis support for the various categories of problems
encountered by the software. All significant events are registered in special log files.
Error Logging framework
The Error logging framework saves error-related information in the ECR Log file and is the
base object used by all the other monitoring services listed as follows:
•
ECR Watchdog
• Task Monitor
Diagnostics and troubleshooting
304 SIP Software for Avaya 1200 Series IP Deskphones-Administration November 2012
Comments? [email protected]
- Deskphones-Administration 1
- Avaya Support 3
- Features 13
- Other changes 14
- Revision history 14
- New in this release 16
- Chapter 2: Customer Service 17
- The easiest and most ef 18
- Intended audience 19
- Acronyms 19
- Related publications 22
- Chapter 4: Overview 23
- Related documentation 25
- Installation overview 25
- SIP Software 26
- Introduction 29
- Preinstallation 29
- Before installation 32
- How provisioning works 33
- Device configuration commands 43
- QoS and ToS commands 64
- Tone configuration commands 65
- NAT configuration commands 67
- VQMon configuration commands 68
- System commands 70
- IP Deskphone recovery command 70
- Auto login AUTOLOGIN_ID_KEY01 71
- OLOGIN_PASSWD_KEY01 71
- Figure 6: Sample dialing plan 74
- Dialing function description 75
- Dialing plan 75
- Figure 10: DRegex rules 77
- Downloadable WAV files 78
- Normal DHCP 79
- IP Deskphone DHCP VLAN Phase 79
- DHCP options 80
- The DHCP 81
- Multiple DHCP Servers 82
- Installing the IP Deskphone 83
- Install the IP Deskphone 84
- Deskphone software 85
- 1. Preferences 87
- Configuring the TFTP server 89
- Deskphone 91
- Feature overview 95
- VQMon set-up 95
- Server set-up 96
- How VQMon works 96
- End of call report 97
- Session interval report 97
- Alert interval report 98
- Deskphone with SIP 99
- Software 99
- Comments? [email protected] 100
- Authorization 101
- Device ID 101
- Password 102
- 9. Network Policy 104
- 10. Location Identification 104
- Table 14: TLV formats 104
- Net Mask 107
- NO DHCP mode 107
- DNS IP1 and DNS IP2 108
- Ntwk Port Speed 108
- Ntwk Port Duplex 108
- Disable Voice 802.1Q 109
- Voice VLAN 109
- VLAN Filter 109
- Ctrl Priority bits 110
- Media Priority bits 110
- Disable PC Port 110
- Data VLAN 110
- Data Priority bits 111
- PC-Port Untag all 111
- Cached IP 112
- Port Speed and Duplex 112
- Ignore GARP 112
- Provisioning 113
- PVQMon IP 113
- NAT Traversal 113
- Configure the device settings 114
- • STUN S2 IP: 124
- Enter an IP 124
- Number (Single Call 125
- Arrangement) 125
- Communication Server 1000 126
- Chapter 13: Multiuser 127
- Navigation 128
- Initial logon 128
- Additional logons 129
- Automatic logon 130
- Logging off 130
- Primary account logout 131
- Secondary account logout 131
- Server failover 131
- Cable unplugged 132
- Line keys 132
- Making a call 133
- Receiving a call 134
- Being in a call 134
- Instant messages 135
- Menu features 135
- Modifying settings 136
- IM Settings 136
- Voice Mail settings 136
- Programmable keys 137
- Address Books 138
- User status 139
- Do Not Disturb 139
- Call Forwarding 140
- Presence 141
- Notifications 142
- Account selection 143
- Configuration files 144
- Performance characteristics 144
- Chapter 14: Features 145
- Speed Dial List 147
- Speed Dial List screen 149
- Auto retrieve flag 150
- Busy Lamp Field 151
- Chapter 15: Hotline service 153
- Service Package 154
- Device configuration file 154
- Hotline service 156
- Session-Expires header 157
- Min-SE header 157
- Session Timer Service 160
- Overview 161
- Location information 161
- Dialing plan configuration 162
- Network Element 164
- Shut down and restart 166
- Service package restrictions 167
- Distinctive Ringing feature 167
- IP Deskphone restrictions 168
- NAT firewall traversal 170
- System overview 171
- Chapter 21: SIP 175
- messages supported by the 175
- IP Deskphone 175
- SIP responses 176
- 6xx Response—Global responses 181
- Default error handling 181
- SIP header fields 181
- Transport layer protocols 184
- SDP and Call Hold 184
- SIP security authentication 185
- SIP DTMF Digit transport 185
- Supported subscriptions 185
- Supported instant messaging 186
- Chapter 22: Audio codecs 187
- VQMON Codec configuration 188
- AUDIO_CODEC3 G729 729 codec 189
- Audio codecs 190
- Feature Overview 193
- Certificates overview 194
- Root certificate installation 195
- Signing a resource file 196
- Device certificate profiles 198
- PKCS 12 download 205
- Certificate Administration 210
- Trusted Certificates screen 212
- Device Certificates screen 213
- CRL screen 214
- CTL screen 216
- EAP Authentication 217
- EAP Disabled 219
- EAP-PEAP 220
- EAP Re-authentication 221
- Single Authentication 221
- Mutual Authentication 222
- Security and error logs 222
- Security policy file updates 224
- Installation 226
- CTL download 228
- Upgrade and rollback tasks 229
- PKCS12 Import 229
- Security policy file 230
- Diagnostic logs 230
- Fault management behavior 232
- Chapter 24: Security 233
- SSH and secure file transfer 234
- TCP/TLS operation overview 235
- How TLS impacts SIP 236
- Certificate requirements 236
- IP Deskphone configuration 237
- Security 246
- Media security — SRTP 248
- Chapter 25: Licensing 255
- Licensing framework 256
- License file download 257
- Licensing 258
- [LICENSING] section 259
- Licensable Features 261
- The Licensable Features 262
- list displays 262
- Node-locked license mode 263
- Standard token 264
- Invalid or no license file 266
- Evaluation period 267
- License not available warning 268
- License expiry warning 269
- Evaluation threshold warning 270
- Licensed features 271
- Answer-Mode Settings screen 274
- Allow-Mode Settings screen 275
- Allow Addresses screen 276
- Chapter 27: Maintenance 281
- Maintenance 282
- Chapter 28: Diagnostics and 285
- Local diagnostic tools 287
- IP Set and DHCP information 290
- Network Diagnostic Tools 292
- Ethernet Statistics 294
- IP Network Statistics 298
- Advanced Diag Tools 300
- Test key 301
- Logging Systems 303
- Error Logging framework 304
- ECR Watchdog 305
- Task Monitor 305
- CPU Load Monitor 305
- Stack Overflow Monitor 305
- Traffic Monitor 305
- PDT commands 306
- Diagnostic Logs 310
- PDT>prtlog 0 313
- SIP-log file 316
- HTTP server logs 318
- Installation logs 318
- Configuration server logs 318
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